Summary
Work History
Education
Skills
Timeline
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Michall Masslieno

Allentown,PA

Summary

Dynamic Telecommunications Operator with Altice USA, skilled in system monitoring and professional communication. Enhanced operational efficiency by troubleshooting equipment and providing prompt technical support, ensuring minimal downtime. Proven ability to greet customers and manage front desk operations effectively, contributing to a seamless communication experience across departments.

Work History

Telecommunications Operator

Altice USA
  • Operated telecommunications systems to ensure efficient communication across departments.
  • Monitored call traffic to maintain optimal service levels and minimize downtime.
  • Provided technical support for users, resolving issues promptly and effectively.
  • Assisted in troubleshooting telecommunication equipment to enhance operational efficiency.

Education

High School Diploma - Business / Design

Essex County Vocational Technical H.S.
Newark, NJ
06.1993

Skills

  • Front desk operations
  • Greeting customers
  • Professional communication
  • System monitoring

Timeline

Telecommunications Operator

Altice USA

High School Diploma - Business / Design

Essex County Vocational Technical H.S.

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Michall Masslieno