Michal N. Madsen

Achieved Gold Standard execution of promotions through collaboration with GMs and Supervisors.

Analyzed trading areas for 16-17 restaurants to identify strategies for increasing transactions and sales.

Cultivated strong partnerships with local schools to implement 58 successful McTeacher's Night events in 2025.

Orchestrated various special events, including Grand Openings and Ronald McDonald Magic Shows, enhancing community engagement.

Enhanced brand awareness by actively participating in Henderson parades and numerous community events.

Developed and delivered comprehensive onboarding and orientation programs in English and Spanish for new hires.

Organized motivational events to appreciate teams, including Christmas Parties and GM Meetings at venues.

Implemented training sessions for future Shift Managers to ensure consistent leadership development across restaurants.

Assisted our GMs and Supervisors in developing ways to increase TCs and sales at our 36 Restaurants.

Responsible for delivering Orientations 4 times a week in English and Spanish.

Responsible for maintaining Conference Room, and coordinated all events held there. In charge of renting out facility to community groups.

Execution of McTeacher's Nights, Ronald McDonald Shows, parades, radio remotes, Grand Openings, Re-Grand Openings, and other events at the restaurants.

Coordinated participation and Brand Awareness at our remote stores: Elko, Nevada; Ely, Nevada; Pahrump, Nevada; Searchlight, Nevada; Boulder City, Nevada.

Maintained working relationship with Marketing Departments at our Casino locations: Palms, Buffalo Bill's, Whiskey Pete's, Stratosphere, and Fiesta.

Liaison for RLT Corporation and the Ronald McDonald House.