Micheal Bishop
Avery,TX
Summary
Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Homecare Homebase, LLC.
01.2019 - Current
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Communicated project plans and progress to key stakeholders and project contributors.
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
Account Executive
Homecare Homebase, LLC.
02.2018 - 01.2019
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Collaborated with internal teams to develop account strategy.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Regulatory Affairs Manager
McKesson
09.2014 - 01.2018
- Recommended improvements to processes.
- Performed and documented quality control checks to maintain compliance with company initiatives.
- Prepared and maintained document inventory for core dossier preparation.
- Worked with internal team members to accomplish regulatory goals and achieve full compliance.
- Provided responses to regulatory agencies regarding product information or issues.
- Analyzed field studies and reports, compiled information and submitted concise and informative summaries.
Project Manager / Business Analyst
McKesson
06.2008 - 09.2014
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
- Generated standard and custom reports to provide insights into business performance.
- Implemented business intelligence solutions to increase operational efficiency.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Identified patterns and trends in large data sets and provided actionable insights.
RNA Account Manager
McKesson
01.2005 - 06.2008
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Developed and implemented strategies to increase client retention.
Education
No Degree - Business Management
The University of Texas At Dallas
Richardson, TXSkills
- Leading Projects
- Continuous Improvement Projects
- Scrum Methodology
- Six Sigma Methodologies
- Change Management Process
- Developing Project Strategy
- Multi-Project Management
- User Acceptance Testing (UAT)
- Agile/Release/Waterfall Principles
- Statement of Work Preparation
- SAP Pricing Methodologies
- Business Objects/Warehouse Reporting
Affiliations
- National Association of Home Care and Hospice
- National Association of Drug Diversion Investigators
- Super User Network (SUN)
Certification
- Certified Six Sigma Black Belt (Lean)
- Scrum Master
Volunteer Work
- Front Porch Pantry
- Blankets for Cancer Patients
- Habitat for Humanity
Hobbies
- Artist/Wood Working
- Scuba Diving
- Homesteader
- Hunting
- Apiarist (Bee Keeping)
Timeline
Senior Project Manager
Homecare Homebase, LLC.
01.2019 - Current
Account Executive
Homecare Homebase, LLC.
02.2018 - 01.2019
Regulatory Affairs Manager
McKesson
09.2014 - 01.2018
Project Manager / Business Analyst
McKesson
06.2008 - 09.2014
RNA Account Manager
McKesson
01.2005 - 06.2008
No Degree - Business Management
The University of Texas At Dallas
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