Micheal Castillo
Arlington,TX
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
10
10
years of professional experience
Work History
Interior Technician
Global Engineering and Technology Inc.
Dallas, TX
06.2024 - Current
- Provided exceptional customer service throughout the entire design process from initial consultation to project completion.
- Collaborated with architects, contractors, and other professionals for seamless project execution.
- Enhanced visual appeal of spaces with thoughtful selection of materials, finishes, colors, furniture, and accessories.
- Fostered strong relationships with suppliers/vendors through clear communication establishing mutually beneficial partnerships resulting in better product offeringspricing.
Order Picker Operator
Ferguson
Grand Prairie, TX
03.2024 - 06.2024
- Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
- Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
- Assisted in training new employees on cherry picker operation, safety protocols, and best practices to ensure their smooth integration into the team.
- Applied use of vehicle stabilizers preventing possible vehicle tipping upon extension of boom.
- Enhanced warehouse efficiency through the proficient operation of pallet jacks, forklifts, and other necessary equipment.
- Contributed to inventory control by accurately recording picked items and reporting discrepancies promptly.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Supervisor
UPS
Arlington, TX
05.2021 - 06.2024
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Package Handler
UPS
Arlington, Tx
09.2020 - 05.2021
- Matching quantities and items being shipped against invoice.
- Performed all work accordance with environmental, health and safety standards, rules, regulations and practices of facility.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed safety regulations to maintain safe work environment.
- Helped train new employees in safe practices and warehouse procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
CNC Machinist
All Pro Threaded
Arlington, TX
11.2014 - 09.2020
- Maintained tight tolerances with design specifications.
- Manually set up machinery, lathes, and grinders.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
Education
Associate Of Arts - Business
Tarrant County College
Fort Worth, TXHigh School Diploma -
Sultana High School
Hesperia, CA06.2011
Timeline
Interior Technician
Global Engineering and Technology Inc.
06.2024 - Current
Order Picker Operator
Ferguson
03.2024 - 06.2024
Supervisor
UPS
05.2021 - 06.2024
Package Handler
UPS
09.2020 - 05.2021
CNC Machinist
All Pro Threaded
11.2014 - 09.2020
High School Diploma -
Sultana High School
Associate Of Arts - Business
Tarrant County College