Micheal Davis
Training Manager
Chicago,IL
Summary
Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Training Manager
Metropolitan Family Services, US
Chicago, IL
08.2023 - Current
- Evaluated instructor performance during classes and provided feedback as needed.
- Implemented systems for tracking employee certifications and qualifications across departments.
- Conducted assessments to determine skill gaps of existing personnel.
- Collaborated with department heads to design effective learning strategies that support organizational goals.
Crisis Intervention Specialist
Claretianassociates
Chicago, IL
07.2021 - 03.2025
- Provided crisis intervention services to individuals in need of emotional support and guidance.
- Developed individualized treatment plans tailored to the specific needs of each client.
- Provided education about different types of mental illnesses and treatments options available.
- Offered crisis counseling services via telephone or online chat platforms when necessary.
- Supported clients through difficult times by providing a safe space where they could express themselves without fear of judgement or criticism.
Peer Educator
Illinois Department Of Corrections
Canton, Illinois
05.2017 - 10.2019
- Developed innovative approaches to engage diverse audiences in health-related conversations.
- Assisted with developing and distributing marketing materials for upcoming events or campaigns.
- Advised student organizations on strategies for creating a healthier environment on campus.
- Researched current trends in public health topics relevant to college-aged populations.
- Educated peers on the importance of safe sex practices and contraception options.
Education
Bachelor of Psychology - Psychology
Lake Land University
Plymouth, WI06-2022
Skills
- Employee training
- Performance evaluation
- Learning management systems
- Curriculum development
Crisis management
Certification
- Certified Crisis Responder
- Certified Victim Service provider
- Lifestyle redirection
Timeline
Training Manager
Metropolitan Family Services, US
08.2023 - Current
Crisis Intervention Specialist
Claretianassociates
07.2021 - 03.2025
Peer Educator
Illinois Department Of Corrections
05.2017 - 10.2019
Bachelor of Psychology - Psychology
Lake Land University
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