Micheal Pitts
Miami,FL
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Safety & Security Officer
Pier Sixty-Six Hotel & Marina
Fort Lauderdale, FL
08.2024 - Current
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored CCTV systems to ensure safety and security of premises.
- Patrolled crowds during events to preserve order and promote security.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lead Security Officer
The Estates at Acqualina
Sunny Isles Beach, Florida
02.2022 - 08.2024
- Identified suspicious activity to determine appropriate response.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Conducted regular patrols of premises to ensure safety of staff and visitors.
- Provided training to new security personnel on operational procedures.
- Supervised team members during shift changes and ensured proper coverage at all times.
- Interacted with law enforcement officers when necessary regarding criminal activity, investigations, or arrests.
- Evaluated existing physical security measures against potential threats to determine areas needing improvement.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Security Specialist
Jackson Memorial Hospital
MIami, FL
12.2018 - 03.2022
- Monitored CCTV systems to ensure safety and security of premises.
- Investigated security breaches and reported findings to management with recommendations for improvement.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Maintained high levels of alertness throughout shifts.
- Monitored security cameras to identify and respond to suspicious activity.
- Performed security clearance processing for company employees.
- Searched bags manually to identify prohibited items and contraband.
Safety/Security Officer
The Diplomat Beach Resort
Hallandale, FL
08.2016 - 11.2018
- Monitored premises and recorded activity in daily officer reports.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed owner assets to mitigate risk regarding residential properties.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Certified Pharmacy Technician
Walgreens
Hollywood, FL
07.2012 - 08.2016
- Supervised inventory levels to maintain an adequate supply of medications and medical supplies.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system.
- Completed and filed patient paperwork, updating records in the system with insurance carrier changes and allergy information.
- Established and updated patient profiles, medications, and insurance details.
- Consulted with customers via telephone or in person to assist with navigating pharmacy systems and completing requests.
- Troubleshoot office equipment, computer hardware, and software issues.
- Established and updated patient profiles, medications and insurance details.
Education
Vocational - Pharmacy Technology
Concorde Career College
Hollywood, FL05-2012
High School Diploma -
Miami Beach High School
Miami Beach, FLSkills
- CCTV Surveillance
- Customer Retention Strategies
- PC Proficient
- Security Systems Expertise
- Threat Assessment
- Surveillance Techniques
- Work Ethic
- Crisis Management
- De-Escalation Techniques
- Reliability
- Staff Management
- Security Operations
- Punctuality
- Incident Reporting
Timeline
Safety & Security Officer
Pier Sixty-Six Hotel & Marina
08.2024 - Current
Lead Security Officer
The Estates at Acqualina
02.2022 - 08.2024
Security Specialist
Jackson Memorial Hospital
12.2018 - 03.2022
Safety/Security Officer
The Diplomat Beach Resort
08.2016 - 11.2018
Certified Pharmacy Technician
Walgreens
07.2012 - 08.2016
Vocational - Pharmacy Technology
Concorde Career College
High School Diploma -
Miami Beach High School
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