Micheal Smith

• Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
• Enhanced patient wellbeing by supporting participation in recreational activities.
• Maintained clean and well-organized environment to promote client happiness and safety.
• Completed data entries in charts and log books to document clients' progress with accuracy.
• Monitored clients' progress to report necessary changes.

Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.

• Reviewed recipes to determine exact measurements and ingredients to create dishes.
• Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
• Trained new team members on proper meat and vegetable preparation techniques.
• Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush
• Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.

• Ensure all envelopes, boxes and packages are properly scanned.
• Ensure all envelopes, boxes and packages are loaded properly inside the trucks to ensure accurate and efficient delivery for the drivers.

• Build relationships with customers, utilizing de-escalation techniques to resolve passenger issues calmly and professionally.
• Problem solver, Finding solutions to boarding and complications from passengers inquiries. Accommodating hotel and meals to passengers due to flight cancellations and delays.
• Coordinate with airport staff to manage boarding, tickets, baggage, and baggage claims.
• Guiding passengers to the various gate and eateries locations throughout the airport.

• Great customer service and satisfaction.
• Coordinating with Dispatching team to ensure accurate delivery, times, routes and location.
• Contacting customer to confirm delivery details.
• Preparing reports and records of deliveries.
• Loading and unloading the vehicle with proper care and safety to ensure no damages to the food.
• Reviewing orders and deliver's food to the assigned route.
• Collecting and processing payments.
• Answering customers inquiries in regards to delivery and time.
• Solving problems and accommodating customers, with there order and deliveries.
• Working with management, Managing Keeping count of inventory and stock.

• Operate box trucks or refrigerated vehicles to deliver food and beverage products to local restaurants, hotels, grocery stores, and retail locations within a set delivery area.
• Load and unload goods safely using pallet jacks and hand trucks; verify orders and obtain customer signatures at delivery points.
• Maintain safe food handling practices, including temperature control for refrigerated or frozen items during transport.
• Follow pre-planned delivery routes to ensure on-time deliveries while adhering to traffic laws and company policies.
• Perform daily vehicle inspections and report any maintenance needs or safety issues promptly.
• Communicate effectively with dispatchers and customers to resolve issues, delays, or changes in schedule.
• Keep accurate delivery logs and complete required paperwork.
• Key Achievements:
• Consistently achieved 100% on-time delivery with positive customer feedback.
• Maintained a clean driving record and strong safety record.
• Recognized for reliability and professionalism by both management and the clients.

• Operated various truck models for efficient transport of junk and debris.
• Ensured compliance with safety regulations during loading and unloading procedures.
• Conducted routine vehicle inspections to maintain optimal performance and safety standards.
• Coordinated with team members to streamline waste collection processes and improve efficiency.
• Managed logistics for timely pickups, ensuring customer satisfaction through reliable service.