Micheal Taylor

Duties were to schedule cna exams for qualified candidates 10 states across the US, also received incoming calls from the state board of nursing. And also I processed applications from qualified candidates.

• Duties are to assist Credit union members with account inquiries
• Conduct transactions of funds as well as Take payments and educate members on how to use mobile banking features

• Maintains organization of office, day-to-day operations and procedures
• Preparing payroll
• Controlling correspondence
• Designing filing systems
• Reviewing and approving supply requisitions
• Assigning and monitoring clerical functions

• Primarily scheduled Smart Meter installations along with problem solving various customer issues (i.e
• Billing, Accounts, Account Information, etc ) all while assisting patrons with transfers to other departments

• Managed a high-volume workload within a deadline-driven environment
• Resolved all inquiries and consistently met performance benchmarks in all areas (speed, accuracy, volume)
• Scheduled appointments for traveling practitioners; received inbound calls as well as made outbound calls

• Assisted with daily preparation of documents to be distributed to several departments; maintained a log of documents
• Other clerical duties as needed

• Conducted focus groups for LGBTQ community & assisted with connecting the community with resources for health and housing

• Assist patients with scheduling appointments, answered multi-line phones, and re-fined physician's schedules
• Accurately recorded customer information

• To assist customers with account inquiries make payments to accounts and obtain and complete a daily log of credit card payments