MICHEALA Gaskins
Crossville,US
Summary
Achieved alignment of team efforts with company objectives through effective collaboration. Motivated management team members to exceed performance goals. Fostered an environment of innovation that enhanced productivity and engagement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Professional
D&S services
Crossville, TN
08.2024 - Current
- Oversaw updates to supervising program, ensuring accurate patient information regarding vital signs, behaviors, and eating habits.
- Enhanced patient satisfaction by promoting engagement in recreational activities.
- Executed precise data entry into charts and log books to ensure accurate documentation of client progress.
- Monitored client progress and communicated necessary adjustments.
Program Supervisor
D&S Services
Crossville, TN
08.2023 - 2024
- Supervised a team of four in maintaining records performance and implementing quality assurance protocols.
- Maintained detailed records of expenses while administering monthly budget allocations.
- Organized and facilitated scheduling for household events and individual appointments.
Medical Assistant
Craig Wellness & Recovery
Canton, GA
11.2020 - 12.2023
- Compiled comprehensive medical history, including medications, symptoms, and allergies.
- Conducted patient interviews to gather medical histories, vital signs, and current complaints.
- Achieved efficient processing of medical insurance verifications and co-pay collections, enhancing patient satisfaction.
- Organized and managed appointment scheduling for new and existing patients.
- Facilitated patient referrals and established a streamlined process for future patient intake.
- Oversaw general office operations, ensuring accurate management of medical records.
- Managed creation of medical records and ensured accurate entry of new patient data.
Cashier
Ulta beauty
Alpharetta, GA
05.2021 - 07.2021
- Stocked the shelf
- Helped customers check out and find anything they needed.
Panner
Flowers Baking Co
Crossville, TN
05.2015 - 04.2019
- Panned cakes into the machine that wrapped them.
Caregiver
Happy Hearts Home Care LLC
Crossville, TN
01.2014 - 01.2015
- Assisted with household tasks such as meal preparation, grocery shopping, and cleaning.
- Assessed the client's progress toward annual and quarterly objectives.
- Identified specific needs and provided the highest level of care for the patient's well-being.
- Evaluated the overall performance of the client and suggested changes to the care plan's objectives.
Education
High School Diploma -
Cumberland County High School
Crossville, TN01.2014
Skills
- Managed budget allocation and oversight to ensure financial efficiency
- Administered first aid and CPR to individuals in emergency situations Assisted in maintaining safety protocols during events Supported team members in responding to medical emergencies effectively
- Facilitated strategic communications initiatives
- Demonstrated expertise in leveraging advanced technology solutions
- Developed comprehensive understanding of human resources processes and policies
- Demonstrated comprehensive understanding of administrative processes and best practices
- Directed team management initiatives to enhance collaboration and productivity
- Facilitated organizational structure and workflow optimization
Certification
CPR
Timeline
Direct Support Professional
D&S services
08.2024 - Current
Program Supervisor
D&S Services
08.2023 - 2024
Cashier
Ulta beauty
05.2021 - 07.2021
Medical Assistant
Craig Wellness & Recovery
11.2020 - 12.2023
Panner
Flowers Baking Co
05.2015 - 04.2019
Caregiver
Happy Hearts Home Care LLC
01.2014 - 01.2015
High School Diploma -
Cumberland County High School