Micheala Williams
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Detention Officer
Cleburne County Sheriff’s Office
Heber Springs, AR
06.2021 - Current
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Participated in training sessions designed to improve job performance or learn new techniques.
- Conducted inmate and detention facility visual surveillance to identify and subdue unrest.
- Fingerprinted and photographed incoming and released inmates.
- Patrolled areas within the detention center on foot or by vehicle to monitor security levels.
- Managed intake and release processes, including documentation, fingerprinting, and photographing.
- Maintained accurate records of detainee behavior, incidents, and disciplinary actions taken.
- Operated control rooms, managing access to secure areas and monitoring surveillance equipment.
Shift Leader
McCalisters Deli
Searcy, Arkansas
06.2017 - 06.2021
- Trained new employees on shift operations to ensure smooth transitions and adherence to protocols.
- Delivered exceptional customer service, fostering a welcoming atmosphere for patrons.
- Organized work environment by effectively delegating tasks to staff, enhancing overall shift efficiency.
Education
Jail Standards - Jail Standards
Cleburne County Sheriff’s Office
08.2021 - 06.2026
Searcy Highschool
Searcy, ARSkills
- Inmate management
- Report writing
- Crisis intervention
- Surveillance operations
- Team leadership
- Conflict resolution
- Multitasking capacity
- Teamwork
- File and record maintenance
Accomplishments
- Jailer of the Year Award in 2024
Timeline
Jail Standards - Jail Standards
Cleburne County Sheriff’s Office
08.2021 - 06.2026
Detention Officer
Cleburne County Sheriff’s Office
06.2021 - Current
Shift Leader
McCalisters Deli
06.2017 - 06.2021
Searcy Highschool