Michealla Smith
Aurora,CO
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dispatcher/Alarm Monitor
Triple Canopy, a Constellis Company
Lakewood, CO
04.2024 - 06.2025
- Dispatcher for DHS,FPS. Answer incoming calls, radio traffic, alarm monitoring for federal properties and their personnel.
Showing Agent
Poplar Homes
Aurora, CO
01.2022 - 06.2024
- Show vacant properties to potential clients, conduct inspections of properties and take pictures. Meet with potential renters and answer any questions they may have on a certain property.
Resident Advisor
The GEO Group, Inc.
Aurora, CO
07.2022 - 12.2023
- Basic duties of a correction officer but unarmed facility. Followed post orders for each post while ensuring detainees safety remained the same. Conducted shakedown and 30 minute checks. Intake certified, Control certified, RHU certified and medical
COVID Response Rep
Mako Medical
Aurora, CO
04.2022 - 07.2022
- Mobile COVID Testing for K-12 schools in APS district.
Dispatcher/Customer Service
Dispatch Health
Denver, CO
01.2020 - 06.2022
- Answer incoming calls and schedule the mobile urgent care units to go out to the clients that were requesting to be seen. Talk to RN's, EMS staff, and PA's to see what was needed and who was needed for each call.
Temperature Screener
TrueCare24
Denver, CO
04.2020 - 06.2021
- I would take temperatures for their 300+ workers each and every day. I would hand out passes to their workers once their temperature was clear. I would hand out masks to the employees. I wiped down the high touch areas every 10-15 minutes or after every 20 people came by. I would report any bad temps to the office and document it and then send that person home.
Recycling Coordinator
Techno Rescue
Aurora, CO
11.2019 - 03.2020
- I would file paperwork, answer calls, make and cancel appointments, i would use data entry. Some money management. I would help customers with purchases or questions. Clean common work area. The job ended suddenly due to COVID-19.
Caregiver/Personal Assistant
Private Company
Aurora, CO
09.2016 - 11.2019
- Help into bed. Do household chores. Cook meals. Help get dressed when needed. Give meds at certain times.
Caregiver/Personal Assistant
SLC Concierge
Denver, CO
12.2017 - 02.2018
- Was a temporary job but I would help the clients get dressed, shower, help them eat. I would clean up trash, wash clothes if needed. Change bed sheets, basically anything needed to make sure the client was comfortable and doing well.
Resident Aide
HighPointe Assisted Living and Memory Care
Aurora, CO
03.2015 - 04.2015
- I was a resident aide and did essential needs for the residents. Helped with bringing residents down to dining room. Took out trash. Changed catheter bags.
Resident Aide
Canterbury Gardens
Aurora, CO
07.2013 - 03.2014
- Take care of elderly people, feed them, dress them, take out trash, basically do anything that they need help with.
- Accomplishments: Well I have a deep passion for the elderly anyways but I really got a deep understanding of how they are and what a great or horrible past they might of had.
- Skills Used: Talking, strength a little, cleanliness, food servicing
Server
Cherry Creek Retirement Village
Aurora, CO
03.2011 - 10.2011
- Serve residents, clean up after them, serve drinks, food, anything they needed. Clean tables and work area. Clean kitchen. Just like a normal restaurant
- Accomplishments: Learned customer service skills better and working in a fast but also patient work place.
- Skills Used: Talking, taking orders, being fast, holding heavy trays, strength.
Education
Vocational Education and Training - Phlebotomy
Oquirrh Mountain Phlebotomy School
Englewood, CO06.2025
Online School - Medical Assistant
Stepful
Aurora, CO06.2024
High school diploma - undefined
Rangeview High School
Aurora, CO01.2012
Skills
- Hospitality (8 years)
- Phlebotomy
- Home Care
- Communication skills
- Data collection (3 years)
- Human resources
- Interviewing
- Typing
- Security
- Laundry
- Personal Assistant Experience
- Customer service
- Meal Preparation
- Personal assistant experience
- Analysis skills
- Microsoft Office
- Hospice Care
- Moving
- Vital Signs
- Data entry
- Senior Care (8 years)
- Customer support
- English
- Computer networking (6 years)
- Patient Care
- Alzheimer's Care
- Medication Administration
- Caregiving (8 years)
- Delivery driver experience
- Mobile testing (2 years)
- Dispatching (2 years)
- Driving
- Heavy lifting
- Dementia Care
- Cash handling
- Computer literacy (10 years)
- Memory Care (8 years)
Certification
- QMAP October 2014 to Present
- Driver's License January 2025 to January 2030
- Medical Assistant June 2024 to June 2029
- Phlebotomist Certificate June 2025 to June 2027
- First Aid Certification September 2023 to September 2025
- BLS/CPR September 2023 to September 2025
CUST
Authorized to work in the US for any employer
Timeline
Dispatcher/Alarm Monitor
Triple Canopy, a Constellis Company
04.2024 - 06.2025
Resident Advisor
The GEO Group, Inc.
07.2022 - 12.2023
COVID Response Rep
Mako Medical
04.2022 - 07.2022
Showing Agent
Poplar Homes
01.2022 - 06.2024
Temperature Screener
TrueCare24
04.2020 - 06.2021
Dispatcher/Customer Service
Dispatch Health
01.2020 - 06.2022
Recycling Coordinator
Techno Rescue
11.2019 - 03.2020
Caregiver/Personal Assistant
SLC Concierge
12.2017 - 02.2018
Caregiver/Personal Assistant
Private Company
09.2016 - 11.2019
Resident Aide
HighPointe Assisted Living and Memory Care
03.2015 - 04.2015
Resident Aide
Canterbury Gardens
07.2013 - 03.2014
Server
Cherry Creek Retirement Village
03.2011 - 10.2011
Vocational Education and Training - Phlebotomy
Oquirrh Mountain Phlebotomy School
Online School - Medical Assistant
Stepful
High school diploma - undefined
Rangeview High School