Proactive and organized professional with experience in dispatching and customer service. Known for quick decision-making and maintaining thorough documentation, ensuring timely responses and high satisfaction rates in service operations.
Work History
Dispatcher/Alarm Monitor
1 Year 1 Month
Constellis | 07.2025 - Current
Assessed situations quickly to prioritize responses based on urgency and resource availability.
Operated multi-line phone systems to receive emergency calls and dispatch services efficiently.
Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
Monitored alarm systems to ensure rapid response to security breaches.
Service Valet
3 Months
DealerFlex | 05.2025 - 08.2025
Managed vehicle retrieval and delivery to enhance customer satisfaction and streamline service operations.
Conducted thorough vehicle inspections to ensure quality standards and readiness for customer usage.
Assisted in maintaining cleanliness of service area, promoting a professional environment for both customers and staff.
Restaurant Busser
3 Years 11 Months
O'Connor's American Bar & Grille | 09.2019 - 08.2023
Maintained cleanliness and organization of dining area to enhance guest experience.
Assisted servers by promptly clearing and resetting tables between courses.
Managed inventory by restocking supplies throughout shifts.
Education
Bachelor of Science - Finance / Business Administration
Malone University | Canton, OH | 12-2026
Malone Athletic Scholarship Recipient
Three year Academic All-Conference Award
Study Abroad: London, UK University of Roehampton
Skills
Decision-making
Customer service
Attention to detail
Data entry
Active listening
Certification
NCIC Certification [Expires July 2027]
Timeline
Dispatcher/Alarm Monitor
Constellis
07.2025 - CurrentRead More
Service Valet
DealerFlex
05.2025 - 08.2025Read More
Restaurant Busser
O'Connor's American Bar & Grille
09.2019 - 08.2023Read More
Malone University
Bachelor of Science from Finance / Business Administration