Micheell Munoz
Bryan,TX
Summary
Dedicated professional with over four years in service management, excelling in employee training, customer service enhancement, and operational oversight. Strong problem-solving abilities and critical thinking skills contribute to improved team performance and customer satisfaction. Following with a proven track record in team leadership while being dependable and reliable.
Overview
7
7
years of professional experience
Work History
Chipotle Service Manager
Chipotle Grill
College Station, TX
03.2019 - Current
- Trained and mentored staff on service standards and operational procedures.
- Implemented inventory management practices to maintain stock levels and minimize waste.
- Oversaw daily operations, ensuring exceptional customer service and team performance.
- Developed staff schedules to optimize labor costs while maintaining service quality.
- Ensured compliance with health and safety regulations throughout the restaurant.
- Hired, trained and supervised team of service staff members to meet business goals.
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored service staff performance and provided feedback for improvement.
- Developed communication and leadership skills to ensure shifts are run properly and efficient
- Allocated cash and processed money orders.
Education
Bachelor's Degree - Business Administration And Management
RELLIS Campus
Bryan, TX12-2027
High School Diploma -
Travis Bryan High School
Bryan, TX05-2020
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Employee training and development
- Customer service management
- Reliable and responsible
- Critical thinking
- Interpersonal skills
- Troubleshooting/problem solving skills
- Adaptability/open minded
- Time management
Accomplishments
Promoted to assistant of the General manager for a Year at Chipotle Mexican Grill
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Chipotle Service Manager
Chipotle Grill
03.2019 - Current
Bachelor's Degree - Business Administration And Management
RELLIS Campus
High School Diploma -
Travis Bryan High School