MICHEKAINA GUERRIER

• Assist people with physical disabilities
• Assist activities of daily living
• Provide supports to a person with disability a self-directed life
• Acts an advocate for the disabled individual

Carry out treatment plans designed by a BCBA, include

• Teaching communication skills
• Improving social skills
• Building daily living skills
• Reducing challenging behaviors

• Keep patient rooms tidy and sanitized.
• Assist patient with everyday needs (personal hygiene, using the restroom, grooming etc.)
• Monitor vital signs (temperature, pulse etc.)
• EKG
• Phlebotomy
• Take fluid samples or other specimens for testing.
• Assist nursing staff in administering basic treatments.

• Direct support professional
• Assist activities of daily living
• Provide supports to a person with disability
• Assist people with physical disabilities

• Maintained high standard of professional customer interactions.
• Managed the Dairy department and developed team members in the store
• Trained new cashiers on procedures, customer service and sales techniques.
• Created attractive displays to promote sales.
• Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.

• Sells Spectrum products and services to achieve monthly revenue and sales quotas in Video, Data, Phone and Intelligent Home through proactive consultative needs analysis with new and existing customers including development of client centric product solutions. Attempts to sell on every call regardless of the customer’s initial reason for calling, such as billing calls, service calls and complaint calls.
• Enhances the customer experience by speaking with customers by telephone to provide information about products or services, enter orders, transfer services or escalate complaints. Serves as expert and educator to customers on all Spectrum products, services and packages along with competitor’s offerings.
• Navigates and uses various databases and applications to accurately and quickly capture, maintain and retrieve records of customer transactions, inquiries, complaints, or comments, as well as actions taken. Maintains call and data entry accuracy levels that meet department Follows Charter Communications policies and procedures to accomplish all responsibilities and maintains confidentiality of customer information, including both personal and financial information.

• Overseeing clerical tasks
• Sorting and sending mail.
• Keeping an inventory of office supplies and ordering new materials as needed
• Maintaining files
• Welcoming visitors to your office

• Private home transport aide
• Assisted with dietary restrictions, and adherence to medical regimen.
• Ordered and administered medication orally and by injection.
• Accompanied patients to medical and other appointments.
• Assisted and prescribed rehabilitation programs.