Michel Gaudini

• Acknowledged, interacted and built relationships with clients to stimulate loyalty, based in the Men department and throughout the store.
• Connected and engaged with customers to understand styling needs.
• Supported sales floor, cash wrap and back of house to catalyze daily operations.
• Embraced fashion and understood market trends to articulate in client interactions.
• Process credits application, refunds, sales.
• Awarded The Trailblazer distinction for sales over $500.000 two years in a row.

Selling Specialist for Precious and Designer Jewelry

Frequent interactions with the buying office to keep the right amount of inventory.

Worked on POS sale floor computer.

Provided the best customer service to satisfy clients expectations.

Received the "You Are What We Are Famous For" Neiman Marcus Award.

• Managed inventory control, cash control, and store opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Helped employees to resolve any customer's issues and demands

• Planned, organized, and coordinated special events and celebrations.
• Recruited, hired, and trained to develop high-performing staff.
• Created and maintained relationships with key investors, partners and clients.
• Implemented policies and procedures to improve club operations and standards.