Summary
Overview
Work History
Education
Timeline
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Michel Napoli

Foley

Summary

Experience includes managing multiple departments, sales, supervision of employees, extensive customer service, shipping/receiving and inventory control; experience in operating forklift, order picker, reach truck, pallet jack and scissor lift; computer skills; I have strong work ethics and the ability to work independently or as a team member. I am willing to take on new challenges and quickly learn new skills as needed. I enjoying creating and building projects

Overview

32
32
years of professional experience

Work History

Sales Product Specialist

Lowe’s Home Improvement
01.2019 - 07.2025
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered prompt service to prioritize customer needs.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Department Head of Millworks, Gardening, and Electrical, and Lumber

Home Depot
01.2004 - 01.2017
  • Operated and managed the garden lumber, building supplies and millworks departments; responsible for inventory, shipping/receiving, ordering, loading and unloading merchandise; managed costs and increased profitability by exceeding budget and controlling expenses; supervised employees within the department assigned to include hiring, training and employee performance reviews.
  • Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
  • Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.

Owner

Michel Renovations
04.1997 - 07.2018
  • Specialized in small to medium size projects to include wine cellars, decks, cabinetry, a/c enclosures, painting, flooring, door installation, outdoor repairs, fencing, siding, and painting. Renovated historical homes plus three personal homes from total gutting to finish. Kitchen renovations; concrete flooring; tile installation; design;
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.

Mark Yeoman Paint and Decorating
01.1994 - 01.1997
  • Specialized in painting commercial and historical homes to include deck and staining process.

Education

No Degree - General Studies

USL
Lafayette, LA

Timeline

Sales Product Specialist

Lowe’s Home Improvement
01.2019 - 07.2025

Department Head of Millworks, Gardening, and Electrical, and Lumber

Home Depot
01.2004 - 01.2017

Owner

Michel Renovations
04.1997 - 07.2018

Mark Yeoman Paint and Decorating
01.1994 - 01.1997

No Degree - General Studies

USL

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Michel Napoli