Michel Zammar
Warwick,RI
Summary
Professional with strong background in sales operations and Computer Science education, ready to drive team performance and operational efficiency. Known for fostering collaboration, adapting to shifting priorities, and delivering measurable results.
Skilled in process optimization, data analysis, and strategic planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Leader, Sales Operations
Chatr Mobile
08.2023 - 08.2024
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Prepare reports on sales volumes, merchandising and personnel matters.
Gym Owner
Manic Factory Gym / The Originals Gym
03.2014 - 04.2022
- Promoted the importance of sportsmanship, discipline, and teamwork both on and off the field to uphold the reputation of the organization.
- Served as a mentor to younger players, providing guidance on skill development, technique refinement, and overall improvement.
- Attended all practices, meetings, and workouts on time.
- Competed locally and internationally.
- Helped several students win gold medals in local competitions.
IT Assistant
E.NET
07.2017 - 07.2018
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Configured and tested new software and hardware.
- Installed, configured and maintained computer systems and network connections.
Education
Bachelor of Science - Computer Science
American University of Science And Technology
Beirut, Lebanon07-2017
Skills
- Java Masterclass (Completed November 2024)
- MySQL (Completed November 2024)
- Programming
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
Certification
- Awarded first place in Computer Science Expo for senior project, Project "AugmaBody": aimed to assist medical students by providing easy access to a human heart module using augmented reality.
- CCNA networking in Cisco and Advanced Cisco in the American University of Science and Technology Lebanon 2016 - 2017.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
French
Full Professional
Timeline
Team Leader, Sales Operations
Chatr Mobile
08.2023 - 08.2024
IT Assistant
E.NET
07.2017 - 07.2018
Gym Owner
Manic Factory Gym / The Originals Gym
03.2014 - 04.2022
- Awarded first place in Computer Science Expo for senior project, Project "AugmaBody": aimed to assist medical students by providing easy access to a human heart module using augmented reality.
- CCNA networking in Cisco and Advanced Cisco in the American University of Science and Technology Lebanon 2016 - 2017.
Bachelor of Science - Computer Science
American University of Science And Technology
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