Michelange Bontemps
Pembroke Pines,United States +1
Summary
Strong motivated professional, excellent leadership decision making skills. Good technical skills, offer basic computer skills. Extensive experience as a TV Operator, operating sewer & main line video inspection equipment, utilized to inspect sewer lines. Good sales skills & experience, worked as a sales supervisor marketing vacation packages, supervised sales people. Multilingual speak, English, Creole, French & some Spanish. Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance. Skilled Executive with [20] years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Highly skilled in sewer cleaning process optimization, CCTV Inspection consulting Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
29
29
years of professional experience
1
1
Certification
Work History
VP of Operations
Drainage Partners LLC
11.2018 - 05.2022
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Directed market expansions to propel business forward, meet changing customer needs.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership. Managed over 50 customer calls per day.' or "Increased sales by 10%".
- Streamlined operations to maximize business efficiency and profits.
Supervisor of Operations
Enviro Waste Group Inc
02.2018 - 11.2019
- Supervised line inspection & repair crew, assigned job duties
- Operated motor vehicle TV truck, vac truck and power tools
- TV Operator, operated sewer & main line video inspection equipment, utilized to inspect sewer lines
- Repaired sewer / drainage infrastructures, catch basins utilizing grouting, repaired lateral service, manholes & lift stations, repaired leak infiltration
- Prepared & submitted daily activity reports, provided leadership to crew members, overseen contracted workers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Completed bi-weekly payroll for 20 employees.
Mgr
Linetech Drain And Sewer Cleaning LLC
05.2015 - 06.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Manager of Operations
Flotech Environmental
02.2013 - 02.2015
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
TV Operator
LMK Pipeline
08.2011 - 04.2013
- Operated motor vehicle TV truck, Vac truck and power tools
- TV Operator, operated sewer & main line video inspection equipment, utilized to inspect sewer lines
- Repaired sewer / drainage infrastructures, catch basins utilizing grouting, repaired lateral service, manholes & lift stations, repaired leak infiltration
- Prepared & submitted daily activity reports, provided leadership to crew members, overseen contracted workers.
TV Operator
Shenandoah Construction
05.1993 - 01.2007
- Operated motor vehicle TV truck, Vac truck and power tools
- TV Operator, operated sewer & main line video inspection equipment, utilized to inspect sewer lines
- Repaired sewer / drainage infrastructures, catch basins utilizing grouting, repaired lateral service, manholes & lift stations, repaired leak infiltration
- Prepared & submitted daily activity reports, provided leadership to crew members, overseen contracted workers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely
- Provided on-the-job training to newly hired workers and team members
- Performed inspections and routine maintenance on equipment
- Set up machines to start production cycles and controlled machine settings
- Worked outside in all weather conditions
- Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions
- Utilized blueprints and schematics to position machinery and meet product specifications.
- Maintained organized work area by cleaning and removing hazards.
Education
Some College (No Degree) - Bio Medical Engeniering
Broward College
Pembroke Pines, FLSkills
- Strong motivated professional, excellent leadership decision making skills Good technical skills, offer basic computer skills Extensive experience as a TV Operator, operating sewer & main line video inspection equipment, utilized to inspect sewer lines Good sales skills & experience, worked as a sales supervisor marketing vacation package, supervised sales people Multilingual speak, English, Creole, French & some Spanish
- Program Oversight
- Growth Planning
- Operations Oversight
- Performance Improvement
- Travel Coordination
- Business Planning
- Office Management
- Project Management
- Office Administration
- Business Administration
- Report Preparation
- Revenue Generation
- Administrative Support
- Operational Management
- Schedule Management
Certification
- PACP/CDL
- CDL B Lic
Licenses
CDL B Lic
Personal Information
Title: TV Operator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
VP of Operations
Drainage Partners LLC
11.2018 - 05.2022
Supervisor of Operations
Enviro Waste Group Inc
02.2018 - 11.2019
Mgr
Linetech Drain And Sewer Cleaning LLC
05.2015 - 06.2017
Manager of Operations
Flotech Environmental
02.2013 - 02.2015
TV Operator
LMK Pipeline
08.2011 - 04.2013
TV Operator
Shenandoah Construction
05.1993 - 01.2007
Some College (No Degree) - Bio Medical Engeniering
Broward College
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