MICHELE AUBIN
Peru,NY
Summary
Accomplished RN CM with extensive experience in throughput, patient-centered care, and operations management. Dedicated to enhancing patient outcomes and optimizing resource utilization through strategic planning and effective staff development.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Patient Centered Care Management Supervisor RN
UVMHN-CVPH Medical Center
04.2022 - Current
- Responsible for day to day department operations
- Support RN CM and SW with efforts aimed at successful transitioning of pts to next LOC/throughout continuum of care
- Facilitate initiatives aimed at improving patient outcomes and more efficient processes: LOS reduction, readmission prevention, and referral process.
- Developed CM workflow model
- Implemented readmission risk assessment
- Promotion of staff development and engagement
RN Care Manager
UVMHN-CVPH Medical Center
09.2017 - 04.2022
- Experience in all areas of hospital care management
- Experience with admission/continued stay insurance review(s) to ensure OBS/inpatient status is appropriate and treatment necessary; ABN, HINN/commercial insurance denials when appropriate
- Collaboratively works with all providing disciplines to ensure provision of care is quality driven and appropriate
- Collaborate with the patient and his/her support system(s) to establish safe/effective patient centered discharge plans and facilitate/coordinate continued care with community agencies/resources at discharge
RN Case Manager-Transfer Center
UVMHN-CVPH Medical Center
07.2015 - 09.2017
- Duties include efforts at ensuring the patient occupies the right bed, at the right level of care, within designated time frames; bed control for entire facility
- Facilitate all referrals from other facilities including completion of conference calls between the sending provider to an accepting or consulting provider(s)
- Complete thorough documentation of diagnoses, reason for transfer, care received, and care needed to ensure the safest transfer possible; facilitate insurance authorizations
- Work closely with PCC and staffing to efficiently predict staffing needs
- Served on committee to revise TC intake form for all referral patients being admitted directly to floor to ensure appropriate LOC
- Participated in Precision Bed Placement Kaizen-Served on committee to reduce length of time between initial bed request to the bed being occupied
Clinical Operations Supervisor
UVMHN-CVPH Medical Center
05.2010 - 05.2015
- Duties include coordination, supervision, interdisciplinary collaboration, and management of direct pt. care
- Care for a 30 bed unit with adherence to policies/procedures specializing in medical-surgical units; employee scheduling and performance review, fiscal management, coaching, promotion of staff engagement, and professional development
- Created and assisted with implementation of new initiatives to help achieve greater HACAP/patient satisfaction scores: Leadership rounds, Noise initiative, HR
- Facilitator of IDR
- Co-created FAST Alert Competency
- Led team to participate in the 2012 Act FAST stroke challenge/fundraiser
- BLS
- Participated with NYSPFP Prevention of Readmission Initiative in 2014
- Presented a Power Point to facility leadership of strategies for successful readmission reduction
Registered Nurse
UVMHN-CVPH Medical Center
05.2003 - 05.2010
- Served as a staff nurse on medical surgical unit(s); specialty: Ortho/Neuro, and Urology/Nephrology, PEDS
- Duties inc: managing and providing direct patient care, maintenance of detailed charting of pt
- History, condition(s), and continuous utilization of the nursing process
- Charge duties: supervisory, staffing, IDR, NASH, Fast Alert responder/Code Recorder
- Telemetry
- Clinical Preceptor
- Obtained CMSRN status in 2007
- Served as member of National Patient Safety Goals Committee in 2009
Certified Home Health Aide
North Country Home Services
Plattsburgh, NY
09.1997 - 05.1999
- Provided direct client care, assist/support in ADL's; housekeeping duties, grocery shopping, and meal prep
- Promotion of positive health care practices and collaboration with NYS Department of Public Health
Education
MSN - Case Management
American Sentinel University
01-2018
BSN -
Syracuse University-Utica College
01-2013
A.A.S -
Clinton Community College
01-2003
Skills
- Microsoft Windows
- Microsoft Word
- Microsoft Works
- Microsoft PowerPoint
- Microsoft Excel
- InterQual criteria
- Typing Speed: 50 wpm
- Coaching
- Mentoring
- Patient centered care
- Documentation diligent
- Insurance reviews
- Utilization reviews
- Experience with Mckesson Milleman Care Guidelines
- Leadership
- Utilization management
- Resource management
- Patient advocacy
- Patient safety
- Scheduling/staffing
- Supervisory
- Collaboration
- Throughput
- Continuum of care
- Patient centered care planning
- Coordination of benefits
- Facilitation of referrals/services
- Staff development/engagement
- Operations management
- Strategic planning
Certification
- Certified Case Manager (CCM)
- Registered Nurse-Accredited Case Manager (RN-ACM)
- Certified Medical Surgical Registered Nurse (CMSRN)
Volunteer Experience
American Red Cross, 2019-2021
- Served in Disaster Cycle Services division as a Disaster Duty Officer
- Served in Disaster Cycle Services division as a Workforce Engagement Officer
Activities
- 2012, Participated in the 2012 Act Fast Stroke Challenge/Fundraiser and led a team of participants to educate the local community about signs and symptoms of stroke including a health check venue set up in our local hospital as well as the mall; Endeavor also included a radio and local newspaper interview.
- 2012, Co-created FAST Alert competency for CVPH staff that respond to FAST alerts throughout the organization.
- 2014, Participated with NYSPFP Prevention of Readmission Initiative to apply strategies over a 7 month period aimed at reducing hospital patient readmission; Delivered a Power Point presentation to CVPH Leadership on the initiative and our successful efforts.
- 2016, Participated in the restructure of our networks Patient Placement Services department. Selected participants were broken into sub groups based on their knowledge and contributions to help optimize throughput and support successful restructure.
- 2018, Participated in the UVHN-CVPH Nursing Strategic Planning where we discussed the future direction of nursing/healthcare. Reviewed goals, accomplishments, challenges achieved during 2015-2018. and discussed future direction for 2018-2021.
- 2020-2022 Was lead RN CM for discharge of COVID patients. Efforts included establishing safe practices with UNVHN-CVPH Infection and Prevention team, communication with local DOH, and communication/coordination of care with local ALF/NH facilities, and other community agencies. Was required to stay current in rapidly changing climate and communicate needs/concerns/challenges. Presented above content at CM department meetings.
Accomplishments
- Achieved LEAD II RN (2021)
Timeline
Patient Centered Care Management Supervisor RN
UVMHN-CVPH Medical Center
04.2022 - Current
RN Care Manager
UVMHN-CVPH Medical Center
09.2017 - 04.2022
RN Case Manager-Transfer Center
UVMHN-CVPH Medical Center
07.2015 - 09.2017
Clinical Operations Supervisor
UVMHN-CVPH Medical Center
05.2010 - 05.2015
Registered Nurse
UVMHN-CVPH Medical Center
05.2003 - 05.2010
Certified Home Health Aide
North Country Home Services
09.1997 - 05.1999
- Certified Case Manager (CCM)
- Registered Nurse-Accredited Case Manager (RN-ACM)
- Certified Medical Surgical Registered Nurse (CMSRN)
MSN - Case Management
American Sentinel University
BSN -
Syracuse University-Utica College
A.A.S -
Clinton Community College
Similar Profiles
Danni-Ann St.MaryDanni-Ann St.Mary
Licensed Practical Nurse at UVMHN Alice Hyde Medical Center- Walk-in ClinicLicensed Practical Nurse at UVMHN Alice Hyde Medical Center- Walk-in Clinic
Cynthia RomanenkoCynthia Romanenko
Emergency Room RN at CVPH Medical CenterEmergency Room RN at CVPH Medical Center
Alexis TrombleyAlexis Trombley
Clinical Assistant at CVPH Medical CenterClinical Assistant at CVPH Medical Center