Michele A. Veltre
Powell
Summary
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Manager Community Connect Business Office
THE OHIO STATE UNIVERSITY WEXNER MEDICAL CENTER
Columbus
12.2014 - Current
- Responsible for billing, follow up and collection of payments for all financial payers
- Monitor revenue cycle performance and metrics, health plan denials, cash collections and days in accounts receivable
- Supervise the billing department, including the hiring, orientation, evaluation, and management of staff and their assignments. Ensure constant adherence to personnel policies and procedures.
- Prepare monthly revenue cycle financial package
- Provide revenue cycle and finance consultation for PFS Director, Controller and Utilization Review
- Assist with budget preparation
- Correspond with third party auditors
Director of Patient Financial Services
MARION GENERAL HOSPITAL /OhioHealth
Marion
04.2007 - 09.2014
- Managed Patient Financial Services, Patient Access – ER Registration & Outpatient Lab and Radiology Offices, Nurse Auditor, Charge Auditors, and Charge master Analyst. Including the hiring, orientation, evaluation, and management of staff and their assignments. Ensured constant adherence to personnel policies and procedures.
- Implemented systems to track and monitor revenue cycle performance and metrics, including charge input and reconciliation, health plan denials, cash collections and days in accounts receivable.
- Oversaw the maintenance of the Charge Description Master, including additions, changes, and deletions as applicable. Coordinated and recommended price increase changes to the Charge Description master as needed. Strategic charge analysis. Provided education and assistance to all directors regarding the function of the Charge Description Master.
- Assured all policies and procedures were in place in revenue producing departments to support efficient and accurate charge capture. Responsible for the preparation, implementation, coordination and reporting on charge audits of clinical revenue producing departments. These audits include charge capture, policy compliance, and charge master accuracy.
- Served as an expert consultant and trainer to revenue cycle team on revenue cycle measurement, charge capture procedures, third party billing and coding guidelines, effective use and coordination of resources in the revenue cycle.
- Managed external audits relating to Accounts Receivable with Medicare, Medicaid, Third Party Payers, Plante Moran, Ernst & Young, and Comprehensive Reimbursement Inc.
Financial Analyst
MARION GENERAL HOSPITAL/OhioHealth
Marion
12.2003 - 03.2007
- Completed internal financial reporting and external financial reporting.
- Nursing Department Finance Department Liaison – provided budget preparation assistance as well as assistance with monthly financial reports.
- Implemented and assisted with the design of the Ormed General Ledger System and the Affinity Patient Financial Services System.
- Responsible for monthly contractual allowance forecasting for our third party payers, and all Reimbursement/Cost Accounting requirements.
- Prepared month end reconciliations for all balance sheet accounts including the operating cash account and investments
Senior Reimbursement Analyst
OHIOHEALTH
Columbus
05.2000 - 11.2003
- Forecasted monthly contractual allowances for our third party payers for Grant Medical Center and Riverside Methodist Hospital.
- Prepared the Medicare and Medicaid Cost Reports for Marion General Hospital, Doctors Hospital of Nelsonville, Hardin Memorial Hospital, Morrow County Hospital, Grant Medical Center, and Riverside Methodist Hospital.
- Assisted with the implementation of the PeopleSoft General Ledger System.
- Completed internal financial reporting and external financial reporting, including external audits with Medicare, Medicaid and Ernst & Young.
Assistant Controller
CELERITY TECHNOLOGIES/FRANK GATES SERVICE COMPANY
Dublin
04.1999 - 05.2000
- Responsible for the internal management reporting and external financial reporting.
- Implemented the Quickbooks General Ledger System.
- Maintained the Accounts Receivable, and prepared the Accounts Payable and Payroll.
Finance Director
MOUNT CARMEL HEALTH SYSTEM
Columbus
02.1997 - 04.1999
- Assisted with the implementation of the PeopleSoft General Ledger System.
- Completed internal financial reporting and external financial reporting, including external audits with Medicare, Medicaid and Ernst & Young.
- Responsible for all Hospital investment accounts – performed daily sweeps.
- Hospital Liaison for College of Nursing, Hospice, Care Continuum and Foundation.
Finance Supervisor/Staff Accountant
MADISON COUNTY HOSPITAL
London
09.1995 - 02.1997
- Prepared monthly financial statements.
- Maintained fixed asset system.
- Helped prepare Medicare/Medicaid cost reports.
- Reconciled all balance sheet accounts – including operating cash and investments.
- Updated charge master, and responsible for external audit-accounts, supervised accounts payable and payroll.
Education
Master of Healthcare Administration -
Ohio University
Bachelor of Arts - Accounting
Otterbein University
WestervilleSkills
- Epic
- Workday
- Qlik
Certification
CPA Candidate
Affiliations
- Member of HFMA, Healthcare Finance Management Association
- COPAM
Awards
Marion General, Manager of the Year
Timeline
Manager Community Connect Business Office
THE OHIO STATE UNIVERSITY WEXNER MEDICAL CENTER
12.2014 - Current
Director of Patient Financial Services
MARION GENERAL HOSPITAL /OhioHealth
04.2007 - 09.2014
Financial Analyst
MARION GENERAL HOSPITAL/OhioHealth
12.2003 - 03.2007
Senior Reimbursement Analyst
OHIOHEALTH
05.2000 - 11.2003
Assistant Controller
CELERITY TECHNOLOGIES/FRANK GATES SERVICE COMPANY
04.1999 - 05.2000
Finance Director
MOUNT CARMEL HEALTH SYSTEM
02.1997 - 04.1999
Finance Supervisor/Staff Accountant
MADISON COUNTY HOSPITAL
09.1995 - 02.1997
Master of Healthcare Administration -
Ohio University
Bachelor of Arts - Accounting
Otterbein University