Michele Battaglia
Venice,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
Dental Hygienist
Shore Dental Partners
08.2022 - 08.2024
Dental Hygienist
Venice Dental Care
01.2021 - 07.2022
Dental Hygienist
Heartland Dental
01.2020 - 12.2020
Dental Hygienist
Prestige Dental
02.2017 - 01.2020
Chiropractor/Owner
Natural Health Osprey, LLC
01.2016 - 12.2018
Dental Hygienist
JAK Pro-Temp, INC.
11.2000 - 08.2016
Dental Hygienist
Pediatric Dentistry of Western NY
11.2000 - 08.2016
Chiropractor/ Owner
Orchard Park Chiropractic, PC.
10.2011 - 11.2015
New Patient Advocate
Westermeier Martin Dental Care
05.2012 - 07.2014
Dental Hygienist
BKV/ Western NY Dental
11.2000 - 12.2002
Education
Associate in Applied Science - Dental Hygiene
Erie Community College
Doctorate in Science - Chiropractic
D'Youville College
01.2011
Bachelors of Science - Biology
D'Youville College
01.2010
Associate in Applied Science - Math
Erie Community College
01.2007
Skills
- Client retention
- Meeting production goals
- Experience in all specialties of a dental practice
- MS Office
- Dental Software
- Dentrix
- Eaglesoft
- Open Dental
- Professional appearance
- Warm attitude
- Friendly attitude
- Positive attitude
- Multitasking
- Problem solving
- Analysis
- Strategic systems
- Protocols
- Organizational skills
- Efficient work flow
- Public speaking
- Effective presenting
- Client handling
- Report analysis
- Research and due diligence
- Client relations
- Revenue growth
- Customer relations
- Inter-department collaboration
- Sales proficiency
- Sales management
- Client service optimization
- Records management
- Customer advocacy
- Negotiation
- Customer account management
- Business development
- Customer retention
- Training and mentoring
- Team building
- Strategic planning
- Customer relationship building
- Cross-functional coordination
- Staff mentoring & leadership
- Strategic communications
- Training programs
- Account management
- Customer service
- Customer onboarding
- Schedule management
- Proficient in MS Office, Dentrix, Open Dental Eaglesoft
- Customer needs assessment
- Account updates
Professional Licensure
- Chiropractic FL State License, #10763, 2011
- Dental Hygiene- FL State License, #21980, 2000
Professional Organizations
American Dental Hygienists Association, Member
Credentials
- DC
- BS
- RDH
Hobbies
In my free time I enjoy Pilates, hiking, boating and swimming.
Timeline
Dental Hygienist
Shore Dental Partners
08.2022 - 08.2024
Dental Hygienist
Venice Dental Care
01.2021 - 07.2022
Dental Hygienist
Heartland Dental
01.2020 - 12.2020
Dental Hygienist
Prestige Dental
02.2017 - 01.2020
Chiropractor/Owner
Natural Health Osprey, LLC
01.2016 - 12.2018
New Patient Advocate
Westermeier Martin Dental Care
05.2012 - 07.2014
Chiropractor/ Owner
Orchard Park Chiropractic, PC.
10.2011 - 11.2015
Dental Hygienist
JAK Pro-Temp, INC.
11.2000 - 08.2016
Dental Hygienist
Pediatric Dentistry of Western NY
11.2000 - 08.2016
Dental Hygienist
BKV/ Western NY Dental
11.2000 - 12.2002
Bachelors of Science - Biology
D'Youville College
Associate in Applied Science - Math
Erie Community College
Associate in Applied Science - Dental Hygiene
Erie Community College
Doctorate in Science - Chiropractic
D'Youville College
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