Michele Bihl
Haverhill
Summary
Detail-oriented LPN with expertise in medication administration and patient assessments. Proven ability to collaborate with multidisciplinary teams to develop and implement patient care plans, ensuring adherence to protocols and optimizing health outcomes.
Overview
7
7
years of professional experience
Work History
LPN Oncology/MedSurg
St Mary's Medical Center
Huntington, WV
04.2023 - Current
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs, reporting changes to nursing staff promptly.
- Assisted in the development of patient care plans, ensuring adherence to protocols.
- Educated patients and families on health management and post-discharge instructions.
- Collaborated with interdisciplinary teams to optimize patient outcomes effectively.
- Maintained accurate patient records using electronic health record systems efficiently.
- Trained new nursing staff on procedures and best practices within the unit.
- Advocated for patient needs, enhancing overall satisfaction and quality of care.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Reviewed patient history to verify conditions and current medications.
Waitstaff
The Scioto Ribber
Portsmouth, OH
01.2022 - 01.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to streamline order delivery and improve efficiency.
- Trained new staff on menu knowledge and customer interaction techniques.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
- Mentored junior wait staff, enhancing team performance and service quality standards.
Optometric Technician
Weber West Eye Care
Ashland, KY
09.2019 - 01.2022
- Conducted comprehensive patient eye exams using specialized diagnostic equipment.
- Assisted in the management of patient records and appointment scheduling systems.
- Educated patients on vision care and post-examination procedures effectively.
- Mentored junior technicians on best practices for patient interactions and equipment usage.
- Ensured accuracy in refraction measurements and visual field testing results consistently.
- Collaborated with optometrists to optimize patient treatment plans and follow-ups.
- Streamlined inventory management for optical supplies, reducing waste and improving availability.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Education
LPN License - License Practical Nurse
Collins Career Center
Coal Grove, Ohio12-2022
Bachelor of Science - Business Administration
Shawnee State University
Portsmouth, OH06-2019
Skills
- Medication administration
- Direct patient care
- Physical assessment
- Clinical documentation
- Clinical judgment
- Patient assessments
- Documentation accuracy
- Medication dispensing
- Verbal and written communication
- End-of-life care
- Charting and recording
- Documenting incidents
Timeline
LPN Oncology/MedSurg
St Mary's Medical Center
04.2023 - Current
Waitstaff
The Scioto Ribber
01.2022 - 01.2023
Optometric Technician
Weber West Eye Care
09.2019 - 01.2022
LPN License - License Practical Nurse
Collins Career Center
Bachelor of Science - Business Administration
Shawnee State University