Michele Braun
Toone
Summary
Detail-oriented Conference Officer with expertise in Pennsylvania Child Support Guidelines. Proven skills in mediation, data analysis, and maintaining accurate records.
Overview
11
11
years of professional experience
Work History
Conference Officer
County Of Lancaster
Lancaster, PA
03.2018 - 04.2026
- Conducted establishment, modification or enforcement conferences with Plaintiffs, Defendants and their attorneys, if represented.
- Review complaint, modification petition and account status with parties.
- Review earnings reported by employer, tax returns, and other relevant documents and information.
- Explain application of Pennsylvania support guidelines, guideline calculations and enforcement procedures and remedies.
- When an agreement to resolve pending actions is reached, prepare an agreed order for signatures of the parties and submission to the Court.
- If no agreement is reached, prepare a summary report and recommendation for the Court.
- Appear at hearings on behalf of the DRS in order to respond to questions and provide information to the Presiding Judge.
Receptionist, Administrative Assistant
CDI Corporation
Cross Lanes, WV
05.2015 - 08.2017
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate filing systems and organized office documentation for easy access.
- Coordinated communication between departments, facilitating information exchange and collaboration.
- Oversaw inventory management of office supplies, ensuring availability for daily operations.
- Accounts Payable/Accounts Receivable(Facility Bills), Facility Expense Budget Tracking
- Customer Event Planning, Scheduled Meetings for Executive and set up meeting facility needs.
Education
Bachelor of Science - Criminal Justice
Alvernia University
Reading, PAVocational/Technical Certificate - Paralegal
Berks Technical Institute
Wyomissing, PASkills
- Organizational skills
- Ability to maintain accurate and complete caseload records for use by others
- Knowledge of Pennsylvania Child Support Guidelines
- Mediation and Interview Skills
- Ability to communicate effectively with support litigants, attorneys, members of the judicial system, employers, co-workers and other citizens
- Ability to identify important sources of information, analyze data, and reach sound conclusions
- Possess ability to remain calm in stressful environment, work independently, follow directions, read and comprehend procedures
- Competent in use of personal computer and calculator
- Information verification
- Rule enforcement
Timeline
Conference Officer
County Of Lancaster
03.2018 - 04.2026
Receptionist, Administrative Assistant
CDI Corporation
05.2015 - 08.2017
Bachelor of Science - Criminal Justice
Alvernia University
Vocational/Technical Certificate - Paralegal
Berks Technical Institute