Summary
Work History
Education
Skills
Timeline
Generic

Claudia Matos

Philadelphia,PA

Summary

Dynamic professional with a proven track record at the First Judicial District of Pennsylvania, excelling in team leadership and customer service. Skilled in establishing paternity and child support orders while training new officers. Recognized for enhancing workflow efficiency and fostering strong relationships, ensuring compliance and satisfaction across diverse teams.

Work History

Conference Officer

First Judicial District Of Pennsylvania
2005 - 2025

Organized and conducted conferences focused on Support Establishment and Support Enforcement.


  • Established paternity and child support orders based on evaluating and documenting testimony presented by the parties at the conference.
  • Conducted client interviews to address paternity issues.
  • Modified and enforced child and spousal support orders.
  • Implement enforcement remedies including, without limitation, driver's license suspension and income attachment.
  • Prepared cases for judicial review
  • Train new Conference Officers

Supervisor (Team Leader)

TARGET
2003 - 2005

Oversaw operations of Ready-to-Wear Department.

  • Oversaw daily operations ensuring compliance with safety standards and protocols.
  • Trained new employees on operational procedures and best practices.
  • Managed inventory control processes to optimize stock levels and reduce waste.
  • Coordinated schedules and assignments to meet production deadlines effectively.
  • Implemented process improvements that enhanced workflow efficiency across teams.
  • Conducted performance evaluations, providing feedback for employee development.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Maintained a clean and organized sales floor, ensuring high-quality, attractive, and commercial product presentation

Education

St. Maria Goretti High School
Philadelphia, PA

Bachelor of Science -

Philadelphia College of Textiles And Science
Philadelphia, PA

Skills

  • Team leadership and supervision
  • Customer service and support
  • Networking and relationship building

Timeline

Conference Officer

First Judicial District Of Pennsylvania
2005 - 2025

Supervisor (Team Leader)

TARGET
2003 - 2005

St. Maria Goretti High School

Bachelor of Science -

Philadelphia College of Textiles And Science
Claudia Matos