Michele Britt
Wallingford,CT
Summary
Organized medical biller boasts several-year career performing difficult multitasking and claims-processing tasks. Works quickly with insurance companies to resolve problematic disputes and handle patient inquiries. Brings can-do attitude to collaborating with medical professionals, insurance providers and clients to handle invoicing within high-traffic office environment.
Overview
21
21
years of professional experience
Work History
Medical Biller and Coder
Dr's.Goldfarb, Ranno & Associates
Shelton, CT
02.2016 - Current
- Provided customer service support to patients regarding billing inquiries.
- Developed an understanding of how various insurance plans process claims for reimbursement purposes.
- Submitted claims to insurance companies electronically or by mail.
- Resolved coding discrepancies and denials to maximize reimbursement.
- Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
- Reviewed received payments for accuracy and applied to intended patient accounts.
- Responded promptly to requests from insurance companies regarding clarification on claim submissions.
Medical Biller & Front Desk Supervisor
Mednow Urgent Care
Stratford, Connecticut
02.2014 - 02.2016
- Generated reports in order to track payments due from insurance companies or other third party payers.
- Submitted electronic claims to various insurance carriers.
- Organized information for past-due accounts and transferred to collection agency.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Managed all payments processing, invoicing and collections tasks.
- Collected, posted and managed patient account payments.
- Monitored the front desk staff to ensure proper customer service was provided.
- Completed and submitted appeals for denied claims.
- Responded promptly to inquiries from patients or insurance companies regarding bills or payments.
- Conducted regular audits of all medical billing activities to identify errors or discrepancies.
- Reviewed claims prior to submission to determine accuracy and completeness.
- Resolved any billing issues that arose in a timely manner.
- Monitored accounts receivable reports on a weekly basis to ensure timely payments from insurers.
Medical Biller
New England Retina Associates
Hamden, CT
05.2011 - 02.2014
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Assisted with collection efforts as needed including contacting patients via phone, mail or email for collection of past due balances due to insurance denials or patient responsibility amounts owed.
- Generated reports in order to track payments due from insurance companies or other third party payers.
- Completed and submitted appeals for denied claims.
- Generated and distributed month-end statements.
- Submitted claims to insurance companies.
- Performed accurate and fully compliant monthly closings.
- Collected, posted and managed patient account payments.
Medical Biller
Dr's.Goldfarb, Ranno & Associates
Fairfield, CT
03.2003 - 02.2011
- Assisted with collection efforts as needed including contacting patients via phone, mail or email for collection of past due balances due to insurance denials or patient responsibility amounts owed.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Generated and distributed month-end statements.
- Accurately input procedure codes, diagnosis codes and patient information into billing software.
- Collected, posted and managed patient account payments.
- Performed data entry tasks related to billing and collections procedures.
- Checked patients in and out for appointments and collected co-payments.
- Answered phones promptly and directed calls appropriately.
Skills
- Claims review
- Medicaid and Medicare Knowledge
- Payment posting
- Worker's Compensation Knowledge
- Collections Management
- Insurance Verification
- HIPAA Compliance
- Commercial and Private Insurance
- Multitasking and Organization
- ICD-10
- Billing and Collection Procedures
- Submission of medical claims
- CPT code modifiers
- Knowledgeable in Epic, Allscripts, Centricity, Medisoft & Misys Tiger
References
References available upon request.
Timeline
Medical Biller and Coder
Dr's.Goldfarb, Ranno & Associates
02.2016 - Current
Medical Biller & Front Desk Supervisor
Mednow Urgent Care
02.2014 - 02.2016
Medical Biller
New England Retina Associates
05.2011 - 02.2014
Medical Biller
Dr's.Goldfarb, Ranno & Associates
03.2003 - 02.2011