Michele Cable
Mesa,AZ
Summary
Dynamic professional with a proven track record at U.S Mission, Interstate & More, excelling in team leadership and operational efficiency. Skilled in problem-solving and customer service, I implemented process improvements that enhanced workflow. Adept at training staff and
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I absolutely love working with people, both in professional and personal matters.
i
Overview
24
24
years of professional experience
Work History
Sales Associate, Cashier
Dollar Tree
08.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to effectively engage customers.
- Operated point-of-sale systems for transactions, ensuring accuracy and efficiency.
- Collaborated with team members to achieve sales targets and improve service delivery.
- Handled returns and exchanges, resolving customer issues promptly and professionally.
- Organized merchandise displays to promote products and attract customer interest.
- Participated in training sessions to develop product knowledge and sales techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Field Supervisor
H&M Housecleaning & More
06.2019 - 12.2022
- Oversaw daily operations, ensuring adherence to safety protocols and effective workflow management.
- Trained and mentored field staff, enhancing team performance and skill development.
- Implemented process improvements, resulting in increased efficiency and reduced operational delays.
- Conducted regular site inspections, identifying areas for improvement and maintaining compliance with standards.
- Fostered strong relationships with clients and stakeholders, ensuring satisfaction and timely issue resolution.
- Supervised field operations teams to complete projects within established timelines.
House Manager
United States Mission (Mens Homeless Shelter)
04.2016 - 12.2022
- Coordinated daily operations, ensuring compliance with health and safety regulations for shelter residents.
- Supervised staff performance, providing training and support to enhance service delivery and team efficiency.
- Implemented programs addressing the unique needs of homeless individuals, fostering a supportive environment for recovery.
- Developed partnerships with local organizations to expand resource availability and improve service offerings for residents.
- Oversaw conflict resolution among residents, utilizing mediation techniques to promote a harmonious living environment.
- Led staff meetings focused on best practices, encouraging open communication and collaborative problem-solving among team members.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
- Managed day-to-day operation of home to comply with regulations and agency standards.
Licensed Insurance Agent (P&C)
Interstate Insurance
03.2001 - 06.2022
- Developed comprehensive insurance plans tailored to client needs.
- Educated clients on policy options and benefits, enhancing understanding.
- Processed claims efficiently, ensuring timely resolutions for clients.
- Conducted regular policy reviews to identify coverage gaps and opportunities.
- Collaborated with underwriters to assess risk and determine policy terms.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Education
Word Processing
Chaparral High School
Scottsdale, AZ05-1988
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Multi-tasking strength
Timeline
Sales Associate, Cashier
Dollar Tree
08.2024 - Current
Field Supervisor
H&M Housecleaning & More
06.2019 - 12.2022
House Manager
United States Mission (Mens Homeless Shelter)
04.2016 - 12.2022
Licensed Insurance Agent (P&C)
Interstate Insurance
03.2001 - 06.2022
Word Processing
Chaparral High School
Similar Profiles
Alexis JenkinsAlexis Jenkins
Assistant Manager at Family Dollar/ Dollar TreeAssistant Manager at Family Dollar/ Dollar Tree
Ronin AndersonRonin Anderson
General Maintenance Technician at Family Dollar/dollar TreeGeneral Maintenance Technician at Family Dollar/dollar Tree
Darlene CadoreDarlene Cadore
Regional Human Resources Manager at Dollar Tree-Family DollarRegional Human Resources Manager at Dollar Tree-Family Dollar
Jadon EdwardsJadon Edwards
Bulk Order Filler at Dollar Tree and Family Dollar Distribution CenterBulk Order Filler at Dollar Tree and Family Dollar Distribution Center
Ava HoffmanAva Hoffman
Yale EMT Student at Yale UniversityYale EMT Student at Yale University