Jira
Michele Colson
Business Systems Analyst
Troutville,VA
Summary
Skilled Business Systems Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 20 year career.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
Business Systems Analyst, Product Owner
24 Hour Fitness
Carlsbad, CA
01.2020 - 12.2022
- For the API team acting as liaison between the business and developers
- Created and documented sprint backlog, epic, use cases, user stores and acceptance criteria
- Led & participated in scrum meetings (backlog grooming, sprint planning, sprint retrospective)
- Designed and maintained team Jira & Confluence content
- Worked with stakeholders and end users to gather detailed requirements
- Translated user requirements into functional specifications for development
- Worked with developers to implement technical solutions
- Reviewed and accepted automated and manual QA testing
- Collaborated with other Product Owners and business owners (stakeholders) on strategic initiatives.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Collaborated with development team on [Type] services and tasks.
Business Systems Analyst
24 Hour Fitness
Carlsbad, CA
01.2011 - 01.2020
- Collaborated with business SMEs & business owners on process management and improvement supporting, Financials (AP, PO, AM, PC, GL modules)
- Worked with the business to identify and document business requirements
- Translated user requirements into technical/functional specifications for developers
- Assisted end users with identifying and resolving system and production issues
- Performed root cause analysis
- Provided system and functional configurations
- Led bi–weekly prioritization meetings with the business
- Implemented and maintained PSFS Requisition & PO workflow
- Designed and maintained permission lists and security roles
- Identified and initiated system enhancements based on knowledge of business needs
- Identified, analyzed, developed, and documented process improvements
- Experience with interfaces between PeopleSoft and external systems using Integration Broker and other technologies
- Performed system testing, developed, and coordinated user acceptance testing utilizing Excel, TestRail and Jira
- Created advanced PeopleSoft queries for high–level management and auditing
- Lead the transition of Requirements Management in the PeopleSoft team to the agile methodology by creating and managing user stories and requirements documents in the Atlassian toolset (Jira/Confluence)
- Maintained all team Jira & Confluence content.
- Researched and adopted new technologies to add value to existing offerings.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Collected, defined and analyzed business requirements.
- Improved systems with addition of new features and infrastructure.
- Trained business personnel in use of systems.
- Enhanced interfaces to promote better functionality for users.
Financial Systems Analyst
24 Hour Fitness
Carlsbad, CA
01.1999 - 01.2011
- Served as subject matter expert for Accounts Payable & Purchasing
- Analyzed data for accuracy and efficiencies
- Created PeopleSoft queries for Accounting & Purchasing data
- Conducted all user acceptance testing for AP & PO modules
- Partnered with IT to recommend and implement PeopleSoft modifications and enhancements
- Produced training/job aids and knowledge transfer
- ACCOMPLISHMENTS
- Led project to upgrade PeopleSoft Financials v9.0 to 9.2
- Led project to upgrade PeopleTools
- Led project to implement Single sign–on for CIAM applications impacting all members.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Education
Sociology
California State University
San Marcos, CA 09.1995 - 06.1998
Accounting
Palomar College
San Marcos, CA 09.1991 - 06.1995
Skills
Strong analytical and problem–solving skills
Software
Confluence
Excel
Word
Toad
Snowflake
ReadyAPI
TestRail
Postman
PeopleSoft Financials v9, 92
SQL
Timeline
Business Systems Analyst, Product Owner
24 Hour Fitness
01.2020 - 12.2022
Business Systems Analyst
24 Hour Fitness
01.2011 - 01.2020
Financial Systems Analyst
24 Hour Fitness
01.1999 - 01.2011
Sociology
California State University
09.1995 - 06.1998
Accounting
Palomar College
09.1991 - 06.1995