Michele Convertito
Oxford
Summary
Dynamic Sr Stylist with a proven track record at Hair Attraction Design Team, excelling in client retention and relationship management. Expert in color application and styling advice, I consistently enhance customer satisfaction through tailored consultations and innovative techniques. Committed to staying ahead of trends, I deliver exceptional results that elevate client experiences.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sr Stylist
Hair Attraction Design Team
07.1999 - Current
- Evaluated hair conditions and textures for optimal treatment selection.
- Educated customers on products to maximize benefits.
- Combined pigments and applied effective techniques to attain desired color.
- Determined appropriate hair treatments based on conditions and textures.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Distributed business cards outside of salon to generate new business.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Processed payments, entering sales in register for prompt customer service.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Resolved guest complaints about service or style.
- Completed household tasks by assisting with laundry, light housekeeping.
- Participated in team meetings and staff training sessions.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
High School Diploma -
Masuk High School
Monroe CT06.1997
Skills
- Outstanding client retention
- Relationship building and management
- Styling advice
- Highlights and lowlights
- Cuts for women
- Eyebrow styling
- Appointment coordination
- Color corrections
- Color application
- Eyebrow shaping
- Men and women haircuts
- Client consultation
Certification
Keratin Complex smoothing therapy
certification
Timeline
Sr Stylist
Hair Attraction Design Team
07.1999 - Current
High School Diploma -
Masuk High School
Paul Mitchell Hair Camp
hair styling techniques