Michele Cox

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Entered and processed patients' prescriptions into internal system.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Counted, measured and compounded medications following standard procedures.
• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.

Same as previous job description for pharmacy technician in the United States Air Force.

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
• Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Relieved classroom teacher during breaks and maintained order and structure in classroom.
• Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
• Took part in professional development workshops to boost skills.
• Supervised students on field trips for safety and proper behavior in public settings.
• Tailored lesson plans for students with emotional and cognitive disabilities.

• Cleaned and sanitized surfaces, tools and equipment.
• Restocked condiments, beverages and utensils per expected use levels.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Prepared ingredients and recipe components ahead of time.
• Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
• Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
• Received and stored incoming supplies according to procedures.
• Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
• Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
• Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
• Followed all proper handling procedures for prepared foods, ingredients and leftovers.
• Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
• Served food according to temperature, safety and presentation guidelines.
• Provided exemplary service to students, staff, and visitors.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
• Reduced food waste through careful portion control and monitoring product expiration dates.
• Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
• Collaborated with kitchen staff to monitor ingredient levels, making necessary adjustments to maintain optimal supplies without compromising quality or freshness.
• Operated dishwashers and other kitchen equipment according to safety guidelines.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Established rapport with customers by providing friendly and attentive service.
• Assisted with bussing tables and cleaning up spills.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Entered and processed patients' prescriptions into internal system.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Counted, measured and compounded medications following standard procedures.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Collected co-payments or full payments from customers.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Counseled customers on medications, appropriate dosage and potential side effects.
• Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Entered and processed patients' prescriptions into internal system.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.