Michele DiIorgi
Hackensack,New Jersey
Summary
Seasoned Executive with expertise in operational management, strategic planning, and team leadership. Skilled at creating innovative solutions and streamlining processes for efficiency. Strong problem-solving capabilities, communication skills, and motivation to drive organizational growth. Proven track record of executing business strategy, improving internal procedures, and achieving significant organizational development.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Deputy Executive Director
Housing Authority of Bergen County
Hackensack
06.2023 - Current
- Provided direction to the Authority for policy development and strategic planning
- Contributed to the development and implementation of strategic initiatives for master plans, county policies, and departmental policies.
- Analyzed HUD Policies and Regulations to meet housing needs in a fiscally responsible manner.
- Coordinated and supervised the day-to-day operations of the organization.
- Developed strategies to optimize organizational performance and cost effectiveness.
- Maintained relationships with external stakeholders, such as vendors and customers.
- Provided guidance on personnel matters including employee relations issues and disciplinary actions.
- Evaluated existing programs and services to identify areas of improvement or growth opportunities.
- Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted Executive Director in developing long-term strategic planning initiatives.
- Collaborated with local organizations and agencies to identify potential funding sources for housing projects.
Chief of Staff
County of Bergen, NJ Office of the County Executive
Hackensack
01.2015 - 06.2023
- Assist the County Executive in exercising executive control and direction over policy development and strategic planning
- Enable the County Executive’s vision, mission and values to be executed to the fullest degree and highest integrity.
- Developed and implemented strategic plans for the executive team to achieve organizational goals.
- Coordinated with internal departments and external stakeholders to ensure successful execution of projects.
- Managed communications between the executive office, senior leaders, and other staff members.
- Formulated policies and procedures to improve operational efficiency of the organization.
- Conducted research on relevant topics to inform decisions made by the executive team.
- Facilitated effective communication between different teams in order to foster collaboration across departments.
- Reviewed contracts and other legal documents prior to signing off by executives.
- Organized workshops, seminars, conferences, and other events as required by executives.
- Represented the executive office at public functions or meetings with external stakeholders.
- Drafted memos outlining key decisions taken by the executive office during meetings or discussions.
- Identified potential risks associated with certain decisions or actions taken by executives.
- Acted as a liaison between executives and other stakeholders when necessary.
- Built strong relationships with key internal and external parties to support strategic communications and advocacy.
- Responded to inquiries from legislators and support staff.
- Coordinated inter-departmental workflow and operations, managing client relationships and projects.
- Established protocols for handling confidential information related to decision-making processes in the executive office.
Covid-19 Vaccine and Testing County Community Outreach Coordinator
County of Bergen, NJ Administration
Hackensack & Paramus
03.2020 - 05.2022
- Serve as the direct liaison for the County of Bergen and Bergen New Bridge Medical Center for all 70 municipalities; develop strategies for hard-to-reach and underserved communities for testing and vaccination.
- Developed and implemented community outreach strategies to increase awareness of programs and services.
- Cultivated relationships with local organizations to increase visibility in the community.
- Responded promptly to inquiries from members of the public regarding programs and services provided by organization.
- Promoted collaboration among various government agencies involved in community development projects.
- Monitored legislative developments that may impact existing policies or regulations related to outreach activities.
- Recruited, trained and oversaw organizational volunteers.
- Organized community outreach programs to drive awareness of initiatives.
- Assessed and identified service delivery challenges and opportunities within local area.
Clerk to the Board
County of Bergen, NJ Board of Commissioners
Hackensack
01.2013 - 12.2014
- Organized, coordinated and staff public meetings, work session meetings and budget hearings
- Maintained data and be liaison for municipalities and county governments throughout the state.
- Created memos, letters, emails, reports, presentations as requested by management.
- Communicated with constituents, employees and vendors to answer questions and address complaints.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Monitored and directed the work of the Clerk Staff.
- Processed and prepared business or government forms and expense reports.
New Jersey Director
U.S. House of Representatives Steven R. Rothman (NJ09)
Hackensack and Jersey City
08.2009 - 12.2012
- Served as the direct liaison to Legislators, Mayors, Council, organizations, federal agency and department directors
- Managed District offices in Hackensack and Jersey City and supervised all District staff.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Efficiently handled crisis situations to maintain smooth operations and safeguard reputation.
- Implemented strategies for enhancing constituent satisfaction through the development of service improvement initiatives.
- Analyzed data for effective decision-making and strategic direction.
- Utilized strong problem-solving and communication abilities to foster enduring partnerships with governmental bodies.
- Developed strategic plans for outreach to Congressional offices, stakeholders, and the public.
- Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues.
Deputy Finance Director
Rothman for New Jersey, Inc.
Hackensack
01.2009 - 12.2012
- Managed and allocated campaign funds efficiently
- Successfully planned and executed fundraising initiatives alongside event management responsibilities.
- Developed, implemented and maintained internal control systems for accounting operations.
- Coordinated external audit activities ensuring that all required documents were prepared accurately and timely.
- Ensured compliance with state and federal laws governing finance-related matters.
Director of Constituent Services
U.S. House of Representatives Steven R. Rothman (NJ09)
Hackensack and Jersey City
01.1997 - 07.2009
- Managed and supervised the Congressional constituent casework and casework staff
- Worked with local, county, state, and federal agencies to resolve constituent/municipality issues.
- Managed daily operations, ensuring compliance with relevant laws and regulations.
- Led a team of staff members by recruiting, training, supervising, evaluating and mentoring them.
- Served as a public spokesperson at governmental events or conferences.
- Researched and synthesized complex legislative language into concise summaries for senior leadership review.
- Responded promptly to requests from Congressional offices for information or assistance regarding matters pertaining to the District.
- Reviewed concerns of constituents to determine required governmental action.
Congressional Aide
U.S. House of Representatives Robert G. Torricelli (NJ09)
Hackensack
01.1991 - 12.1996
- Served as an intergovernmental liaison for constituents to various agencies including but not limited to Department of Justice, Department of Health and Human Services.
- Managed complex projects such as drafting letters, developing presentations, and scheduling appointments.
- Responded to constituent inquiries regarding federal government services or programs.
- Collaborated with other congressional offices on shared initiatives or goals.
- Participated in and took extensive notes during weekly meetings with professionals.
Education
Executive Director of Housing
Rutgers, The State University of New Jersey
Center For Government ServicesState of NJ Certified Public Manager -
Rutgers, The State University of New Jersey, School of Public Affairs and Administration
County Administration Certificate -
Rutgers, The State University of New Jersey, Center for Government Services
Bachelor of Arts -
Rutgers, The State University of New Jersey
Mental Health First Aid Certification -
National Council for Behavioral Health
Temporary Nurse Aide Certification -
America Health Care Association and National Center for Assisted Living AHCA NCAL
Skills
- Organizational Leadership
- Innovation management
- Human Resources Management
- Strategic Planning
- Staff Management
- Stakeholder Relations
- Data Interpretation
- Program Management
- Community Engagement
- Operations Management
- Crisis Management
- Communications strategy
Organizations
- Councilwoman, Borough of Haworth
- Trustee, Bergen New Bridge Medical Center/ Careplus Bergen, Inc.
- Taskforce Member, Bergen County Age-Friendly Taskforce
- Commissioner, Bergen County Commission on the Status of Women
- Eucharistic Minister, Sacred Heart Church-Haworth
- Baptism Team Minister, Sacred Heart Church-Haworth
- Assistant Religious Education Teacher, Sacred Heart Church-Haworth
- Religious Education Teacher- Immaculate Conception Church-Hackensack
- Member/Past President Haworth Democratic Club
- Member, Women Empowered Democratic Organization Bergen County
- Governing Member, Women’s Political Caucus of New Jersey
Related Experience
- Elector, New Jersey State Electoral College
- Former Trustee, Haworth Board of Education (Chair-Negotiations, Chair-Facilities, and Legislative Chairperson)
- Former Trustee, South Hackensack Board of Education
- Bergen County Democratic County Committee Member- Haworth
- Coordinated Campaign, GOTV Presidential/Gubernatorial/Congressional/County
- GOTV and Staging Site Supervisor for Senate/Congressional/State/County Elections
- GOTV Volunteer Coordinator, Ethnic/Cultural Diversity Outreach
- Bergen County Clerk John Hogan Transition Team
- Representative/Coordinator Project Graduation Northern Valley Demarest High School
Awards
- Bergen County Commission on the Status of Women Award for Public Service
- Woman of the Year, Korean American Association of New Jersey
- Gayle Weisbruch Advocate Award for Alternatives to Domestic Violence
- Powerful Women of New Jersey 2019, 2020, 2021, 2022, 2023 Insider NJ
- Bergen County Covid Pandemic Hero Award
- YWCA Northern New Jersey Tribute to Woman of Influence Honoree (TWIN)
- Bergen County Italian Heritage Award
Certification
- NAHRO Public Housing Manager (*Certified Public Manager pending 10/24)
References
References available upon request.
Timeline
Deputy Executive Director
Housing Authority of Bergen County
06.2023 - Current
Covid-19 Vaccine and Testing County Community Outreach Coordinator
County of Bergen, NJ Administration
03.2020 - 05.2022
Chief of Staff
County of Bergen, NJ Office of the County Executive
01.2015 - 06.2023
Clerk to the Board
County of Bergen, NJ Board of Commissioners
01.2013 - 12.2014
New Jersey Director
U.S. House of Representatives Steven R. Rothman (NJ09)
08.2009 - 12.2012
Deputy Finance Director
Rothman for New Jersey, Inc.
01.2009 - 12.2012
Director of Constituent Services
U.S. House of Representatives Steven R. Rothman (NJ09)
01.1997 - 07.2009
Congressional Aide
U.S. House of Representatives Robert G. Torricelli (NJ09)
01.1991 - 12.1996
- NAHRO Public Housing Manager (*Certified Public Manager pending 10/24)
Executive Director of Housing
Rutgers, The State University of New Jersey
State of NJ Certified Public Manager -
Rutgers, The State University of New Jersey, School of Public Affairs and Administration
County Administration Certificate -
Rutgers, The State University of New Jersey, Center for Government Services
Bachelor of Arts -
Rutgers, The State University of New Jersey
Mental Health First Aid Certification -
National Council for Behavioral Health
Temporary Nurse Aide Certification -
America Health Care Association and National Center for Assisted Living AHCA NCAL
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