Matthew Rodriguez
Edgewater,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Housing Authority of Bergen County
09.2023 - Current
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Responded effectively to sensitive inquiries or complaints.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Assisted Housing Intern
Housing Authority of Bergen County
09.2022 - 12.2022
- Met project deadlines consistently by working effectively with team members and staying on top of milestone schedules.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Retail Sales Associate
Lego Land
01.2022 - 10.2022
- Customer advisory services, various sales-related tasks, additional functions of working the cash register.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Used product knowledge to suggest items to match client needs.
- Cross-sold products to boost overall sales purchases.
- Answered store and merchandise questions and led customers to wanted items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained records related to sales for store management.
Education
Bachelor of Science - Major: Public Administration
Rutgers University
Newark, New Jersey05.2023
Skills
- Microsoft Excel
- Adobe
- Strong problem solver
- Data entry
- Document Scanning
- Spreadsheet Management
- Professional Communication
- Data Entry
- Computer Proficiency
- Critical Thinking
- Documentation and Recordkeeping
- Excel spreadsheets
- Problem Solver
- Microsoft Word
- Confidentiality handling
Languages
English
Spanish
Timeline
Administrative Assistant
Housing Authority of Bergen County
09.2023 - Current
Assisted Housing Intern
Housing Authority of Bergen County
09.2022 - 12.2022
Retail Sales Associate
Lego Land
01.2022 - 10.2022
Bachelor of Science - Major: Public Administration
Rutgers University
Similar Profiles
Michele DiIorgiMichele DiIorgi
Deputy Executive Director at Housing Authority of Bergen CountyDeputy Executive Director at Housing Authority of Bergen County
Mariella AntialonMariella Antialon
Assisted Housing Specialist at Housing Authority Of Bergen CountyAssisted Housing Specialist at Housing Authority Of Bergen County
Omar DeidaOmar Deida
Field Superintendent at Housing of Authority of Bergen CountyField Superintendent at Housing of Authority of Bergen County