Connie Spears

Administrative Assistant

October 2025 thru present

• Contacting vendors and setting up ACH payment forms
• Setting up ACH payment forms for TCI employees
• Equipment Quotes : for Kelan, Jack, Marc.
• Scanning in jobs when completed.
• Filing all the payables
• Expense books for TCI, IEG and administration.
• Collecting A/R for TCI, IEG with a collection amount of over $10 million in receivables, including older parts invoices, plants etc.
• Ordering all office supplies, restocking all supplies for the restrooms.
• Setting up Employee Luncheons, contacting restaurant's,etc.
• Setting up the Golf outing
• Putting is sales orders in Netsuite, including pulling pricing,correcting the salesman in Netsuite.

• Receptionist- July 17th 2025 thru October 2025
• Managing incoming phone calls from customers, vendors.
• Providing customer service
• Directing visitors
• Maintaining office space
• Clerical tasks
• Ordering all office supplies and keeping a steady inventory

• Financial counselor, helping people with their financial needs, billing
• Setting up loans
• Setting up payment plans
• Answering all billing questions and assisting patients with concerns and complaints
• Talking to Insurance Companies on claims, denials patient complaints
• Setting up Financial Aid for patients.
• Opening all mail, posting payments, insurance payments, credit cards.

• Oral surgery biller for Dr Whittaker before he retired for one year at CGH Oral Surgery Dept
• Filing and sending insurance claims
• Fielding all phones calls from patients
• Setting up new patient files

Office Manager

• Fielding phone calls
• Banking, depositing daily cash and checks
• HR Dept Manager
• Customer Service, resolve customer complaints, delivery complaints.
• A/R
• Payroll
• Accounts Payables
• Office equipment, ordering office supplies.
• Pricing, discounts, estimating for large retail customers.
• Set up ASN for Kroger,Wal-Mart

• Business was sold
• Answering all incoming calls for customer service & all deliveries. Meeting and greeting walk in customers, and assigning work assignments for all delivery drivers. I am responsible for posting all accounts receivable and daily invoices. Also for balancing daily and monthly receivables and monthly statements.
• Entering in all data for pricing, discounts and new products for all major retail stores and all other customers. Also included talking with major retail stores to work out any pricing issues they may need to get corrected.
• Vending Dept- ordering parts, vendors, fountain machines. Keeping inventory of parts, machines, and the fountain units.
• H/R
• A/R

• Pharmacy tech: filled all incoming prescriptions and fielded incoming calls. Worked closely with a team of pharmacists and techs