Michele Goldstein
4 Corners
Slate Hill,NY
9
years of professional experience
Proactive billing professional with a track record in managing invoicing processes and improving financial operations. Strengths in customer service and time management ensure timely collections and foster strong client relationships, contributing to overall business success.
Work History
Billing Manager
3 Years 8 Months- Managed billing processes, ensuring accurate invoicing and timely collections.
- Developed and implemented streamlined procedures to enhance billing efficiency.
- Analyzed account discrepancies, resolving issues to maintain client satisfaction.
- Performed monthly reconciliations between billed amounts and collected revenues, ensuring alignment between accounting systems for accurate record-keeping purposes.
- Maintained detailed records of all transactions, enabling accurate financial reporting and forecasting capabilities.
Sales Representative
1 Year 9 Months- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Collaborated with team members to achieve sales targets and improve overall performance.
- Conducted needs assessments to identify appropriate insurance products for clients.
- Utilized CRM software to track leads, manage customer interactions, and streamline communication.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Sales Representative
3 Years 1 Month- Exceeded sales targets through effective planning and goal setting.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Educated clients on policy options, ensuring clarity in coverage benefits and terms.
Education
High School Diploma
Skills
Receivables management
Invoice processing
Payment processing
Audit support
Personnel oversight
Eager to learn
Multitasking
Reliability
Proactive and focused
Willing to learn
Customer service
Timeline
Billing Manager
4 Corners
01.2023 - 09.2026Read More
Sales Representative
AllState
04.2021 - 01.2023Read More
Sales Representative
AllState
03.2018 - 04.2021Read More
Oceanside Highschool
High School Diploma
Read More