Michele Gage
Londonderry,NH
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of professional experience
Work History
Telemetry Technician/ Team Leader
Parkland Medical Center
Derry, NH
08.2016 - Current
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on Equipment.
- Completed job reports and logs immediately following service calls.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Planned, scheduled and delegated daily work to team of employees.
Telemetry Unit Technician
Catholic Medical Center
Manchester , NH
07.2008 - 08.2016
- Observed and evaluated cardiac activity and reported changes to medical staff.
- Followed all protocols to respond to irregular cardiac activity.
- Monitored and documented heart rhythms according to physicians' orders.
- Demonstrated in-depth understanding of telemetry equipment functions.
- Assisted with improvement and implementation of cardiac log forms.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
LNA/CNA
BarronCenter
Portland, ME
08.2004 - 11.2007
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Certificate - Basic Dysthymia
Catholic Medical Center
Hospital 06.2012
Certificate - Phlebotomy
Catholic Medical Center
Hospital 01.2010
Skills
- Supply and Parts Ordering
- Team Development
- Stage Lighting
- Attention to Detail
- File and Record Maintenance
- Supervising Team
- Verbal and Written Communication
Timeline
Telemetry Technician/ Team Leader
Parkland Medical Center
08.2016 - Current
Telemetry Unit Technician
Catholic Medical Center
07.2008 - 08.2016
LNA/CNA
BarronCenter
08.2004 - 11.2007
Certificate - Basic Dysthymia
Catholic Medical Center
Certificate - Phlebotomy
Catholic Medical Center
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