Michele Gunther

• Consulted with customers on food selections and custom order requests.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Tracked substitutions and informed customers of changes.

• Oversee daily office operations; call or email clients as necessary
• Daily scheduling of lessons
• Manage billing/paying bills
• Manage any ordering of products for barn
• Handle vet/farrier scheduling
• Manage the travel of horse shows both local and out of state

Coordinated a yearly Ladies Fashion Show which all proceeds went to the Mother's Club for miscellaneous functions throughout the year.

• Received, recorded and reviewed all mail; routed to appropriate personnel for handling. Composed replies to routine correspondence. Took dictation and transcribed notes
• Kept calendars up to date, arranged meetings, travel and hotel accommodations
• Answered telephone and gave information to callers or routed calls to the appropriate individual
• Maintained diary of planned salary increases
• Maintained department files. Created files, reports and records while maintaining confidentiality
• Maintained expense accounts
• Tracked vacation, sick and personal time