Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Michele Howard

Dover,Pa

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

13
13
years of professional experience

Work History

RN Case Manager

Veterans Administration
01.2023 - Current
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Responded promptly and professionally to patient questions and concerns.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Liaised with physicians regarding patient needs, performance and changes.
  • Performed telemetry monitoring of patients cardiac rhythms and properly recorded data

RN

Wellspan Health- York Hospital
01.2011 - 01.2023
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Managed care from admission to discharge.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Implemented medication and IV administration, catheter insertion, and airway management.

Education

Associate of Science -

HACC
York Pa
12.2011

Cosmetology License - Cosmetology

Signature Beauty Academy
Red Lion, PA
06.1990

Skills

  • Patient and family advocacy
  • Liaison between Wellspan Health and Veterans Administration
  • Acute care expertise
  • Patient consultation
  • EMR / EHR

Timeline

RN Case Manager

Veterans Administration
01.2023 - Current

RN

Wellspan Health- York Hospital
01.2011 - 01.2023

Associate of Science -

HACC

Cosmetology License - Cosmetology

Signature Beauty Academy
Michele Howard