Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Isabella-Neeley

Summary

Compassionate Certified Orthodontic Assistant accomplished at establishing a trusting rapport with patients. Well-rounded and skilled at handling multiple tasks including documenting dental treatment, maintaining patient charts, records and chairside assisting. Highly organized and attentive to individual needs. Exceptional communication skills, both written and verbal with outstanding customer service skills.

Overview

Work History

Certified Orthodontic Assistant

Smilebliss by Allwood Orthodontics
Albany, NY
1998 - Current
  • Oversee and monitor the day-to-day work flow of the dental assistants.
  • Maintained dental lab equipment by sanitizing and organizing.
  • Maintained inventory of dental supplies and equipment.
  • Performed x-rays, impressions, photographs, cephalometric analysis, study models, and intraoral scans for diagnostic purposes.
  • Fabricated retainers, night guards, lingual retainers and other removable appliances as instructed by the orthodontist.
  • Scheduled appointments for patients in a timely manner.
  • Greeted patients upon arrival to the office and checked them in for their appointment.
  • Attached wiring for braces and advised patient on how to properly and gently brush and floss.
  • Provided administrative support including filing paperwork, answering phones, handling correspondence.

Supervisor

Hannaford Supermarket
Schenectady, NY
1992 - 1998
  • Established and enforced clear goals to keep employees working collaboratively.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Responded to customer questions regarding products, prices and availability.

Education

Certified Orthodontic Assistant -

Dental Assisting National Board
Albany, NY
2004

Dental Assisting Certification -

Hudson Valley Community College
Troy, NY
1998

High School Diploma -

Mohonasen Senior High School
Schenectady, NY
1995

Skills

  • Leadership
  • Communication
  • Office Management
  • Organization
  • Relationship Building
  • Teamwork and Collaboration
  • Patient Flow Management
  • Inventory Management
  • Medical Charting
  • Diagnostic Records

Timeline

Certified Orthodontic Assistant

Smilebliss by Allwood Orthodontics
1998 - Current

Supervisor

Hannaford Supermarket
1992 - 1998

Certified Orthodontic Assistant -

Dental Assisting National Board

Dental Assisting Certification -

Hudson Valley Community College

High School Diploma -

Mohonasen Senior High School
Michele Isabella-Neeley