Compassionate Certified Orthodontic Assistant accomplished at establishing a trusting rapport with patients. Well-rounded and skilled at handling multiple tasks including documenting dental treatment, maintaining patient charts, records and chairside assisting. Highly organized and attentive to individual needs. Exceptional communication skills, both written and verbal with outstanding customer service skills.
Work History
Certified Orthodontic Assistant
Smilebliss by Allwood Orthodontics
Albany, NY
1998 - Current
Oversee and monitor the day-to-day work flow of the dental assistants.
Maintained dental lab equipment by sanitizing and organizing.
Maintained inventory of dental supplies and equipment.
Performed x-rays, impressions, photographs, cephalometric analysis, study models, and intraoral scans for diagnostic purposes.
Fabricated retainers, night guards, lingual retainers and other removable appliances as instructed by the orthodontist.
Scheduled appointments for patients in a timely manner.
Greeted patients upon arrival to the office and checked them in for their appointment.
Attached wiring for braces and advised patient on how to properly and gently brush and floss.
Provided administrative support including filing paperwork, answering phones, handling correspondence.
Supervisor
Hannaford Supermarket
Schenectady, NY
1992 - 1998
Established and enforced clear goals to keep employees working collaboratively.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Responded to customer questions regarding products, prices and availability.