Michele Kincaid
Vale,NC
Summary
Results-driven leader at Viewmont Surgery Center, skilled in team leadership and time management, focused on enhancing operational efficiency and patient satisfaction. Successfully implemented conflict resolution strategies and streamlined communication processes, leading to improved response times and positive outcomes in high-pressure situations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
OR Manager
Viewmont Surgery Center
Hickory, NC
08.2022 - Current
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
- Actively listened to concerns from both patients and staff members regarding issues related to patient care.
- Investigated incidents involving patients or staff members, documenting findings as necessary.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Registered Nurse
Viewmont Surgery Center
Hickory, NC
06.2013 - Current
- Documented all operative procedures and patient interactions in electronic medical records with attention to detail.
- Prepared operating rooms by setting up surgical instruments and equipment prior to procedures.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Ensured proper functioning of all surgical equipment prior to use during operations.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Observed body language, movement, and demeanor to anticipate surgeon's needs and maintain procedure sterility during operation.
- Handled laboratory specimens and inspected containers for correct packaging and labeling.
- Collaborated with surgeons, anesthesiologists, and surgical technologists to facilitate efficient surgical procedures.
Surgical Technologist
Viewmont Surgery Center
Hickory, NC
07.2008 - 06.2013
- Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
- Observed aseptic technique and infection control protocols at all times.
- Maintained proper sterile field during surgical procedures.
- Inspected instruments post-operatively for proper function or damage before returning them to stock room.
- Provided assistance to surgeons during operations by passing instruments and other supplies.
Education
Associate of Applied Science - Nursing
Catawba Valley Community College
Hickory, NC05-2013
Diploma - Surgical Technology
Catawba Valley Community College
Hickory, NC08-2008
Skills
- Clear communication
- Team leadership
- Shift scheduling
- Time management
- Safety procedures
- Vendor management
- Verbal and written communication
- Task delegation
- Cross-functional teamwork
Certification
- BLS
- BLS Instructor
- ACLS
Timeline
OR Manager
Viewmont Surgery Center
08.2022 - Current
Registered Nurse
Viewmont Surgery Center
06.2013 - Current
Surgical Technologist
Viewmont Surgery Center
07.2008 - 06.2013
- BLS
- BLS Instructor
- ACLS
Associate of Applied Science - Nursing
Catawba Valley Community College
Diploma - Surgical Technology
Catawba Valley Community College
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