Educated customers on cannabis strains, products, and consumption methods.
Guided budtender team through daily dispensary sales and customer service tasks.
Recommended products based on customer needs and store inventory.
Verified identification and followed cannabis compliance procedures.
Managed point-of-sale transactions and cash handling duties.
Maintained organized product displays and restocked retail shelves.
Trained new budtenders on dispensary policies and sales processes.
Communicated with management about inventory, customer concerns, and store operations.
Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
Assisted customers in selecting the most appropriate strain for their individual needs.
Maintained cleanliness of work area throughout shift, including countertops and displays.
Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
Analyzed customer feedback surveys to identify areas of improvement within the store.
Monitored security cameras for any suspicious activity or theft attempts within the store.
Prepared accurate documentation related to transactions such as invoices or receipts.
Assisted with stocking shelves with new merchandise when it arrives at the store.
Reviewed orders placed online through e-commerce platform for accuracy prior to shipment fulfillment.
Conducted daily sales reports to track progress against goals.
Performed opening and closing duties such as counting cash drawers, setting alarms.
Adhered to company safety protocols at all times while handling cash, credit cards, and other payment methods from customers.
Managed weekly inventory of cannabis products and supplies.
Ensured compliance with all state regulations regarding the sale of cannabis products.
Created promotional materials such as flyers, posters, banners. to advertise sales events or new products.
Provided recommendations on various strains based on customers' desired effects or medical conditions.
Processed returns and exchanges according to established store policy guidelines.
Handled large volume of cash with high accuracy and security each day.
Educated customers on effects, medical benefits and overall experience of using cannabis products.
Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Weighed and prepared products in order to accurately package and label items for sale.
Executed customer-first culture through thoughtful communication and comprehensive product knowledge.
Greeted customers and promoted various cannabis products.
Researched new products, strains and trends as well as important law changes regarding dispensaries.
Verified proper customer identification, medical information and paperwork.
Advised customers regarding safety measures necessary for cannabis consumption.
Managed supply restocking, display arrangements and general housekeeping.
Acted as subject matter expert to present partner brands at retail, events and within cannabis industry and community.
Drove repeat business through local grass roots networking and loyalty program.
Oversaw sale of merchandise such as flowers, concentrates and edibles.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Cleaned shelves, counters and tables to maintain organized store.
Maintained knowledge of sales and promotions, return policies and security practices.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Recommended, selected and located merchandise based on customer desires.
Computed purchases and received and processed cash or credit payment.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Described merchandise and explained use, operation and care.
Ticketed, arranged and displayed merchandise to promote sales.
Placed special orders or called other stores to find desired items.
Bagged or packaged purchases and wrapped gifts.
Watched for and recognized security risks and thefts to prevent or handle situations.
Budtender
CA Collective
04.2025 - 10.2025
Assisted customers with selecting cannabis products by explaining strain profiles, effects, and intended use (e.g., pain relief, relaxation, focus)
Guided clients through the dispensaries offerings, ensuring a personalized and educational experience
Handled cash and card transactions accurately using POS systems, ensuring proper change and adherence to dispensary procedures
Verified customer identification and ensured compliance with all state cannabis regulations, including age and purchase limits
Assisted with inventory organization and product labeling to maintain an orderly, easy-to-navigate dispensary environment
Grocery Team Member
Whole Foods Market
02.2024 - 07.2025
Supported daily grocery operations by stocking shelves, assisting customers with product questions, and coordinating with departments as needed. Conducted scheduled temperature checks to maintain food safety standards, organized back stock, and helped with truck unloading.
Budtender
Theraleaf Dispensary
11.2024 - 04.2025
Educated clients on strain profiles, effects, and methods of consumption to support informed decision-making
Communicated product benefits, potential side effects, and usage guidelines in a clear and friendly manner
Answered incoming calls from customers and vendors, addressing inquiries, taking orders
Completed daily closing duties, including cleaning, restocking, and securing products and registers
Managed POS transactions efficiently, handling cash and card payments with accuracy and attention to detail
Server/Barback
Hercules Draft House
07.2022 - 12.2023
Greeted customers and delivered efficient table service in a fast-paced restaurant and bar setting, often managing 10+ patrons while balancing serving, bussing, and bar support duties. Opened and closed the restaurant and bar independently or with limited assistance, including prep and cleanup. As a barback I stocked bar essentials and organized the walk-in to ensure a smooth shift.
Server
Applebees
02.2021 - 06.2022
Started as a host and quickly advanced to server within three months, demonstrating strong reliability and adaptability. Managed guest flow by greeting and seating customers, maintaining table turnover, and serving up to 10 tables at a time while coordinating bar drink runs. Occasionally supported expo operations by organizing orders and restocking supplies.
Sales Associate/Cashier
Big 5 Sporting Goods
12.2020 - 12.2021
Handled cashier duties and assisted customers with in-store and phone inquiries while maintaining a clean, organized sales floor. Regularly reorganized merchandise, monitored store traffic, and supported closing procedures, including cleaning and store reset.