Diessica Manga

Currently, as a Wellness Advisor at Trilogy Wellness, I have honed my ability to educate customers on the diverse benefits of cannabis products while providing exemplary service. My experience in a dispensary environment has not only deepened my understanding of cannabis but has also equipped me with the skills to communicate effectively with clients and maintain positive relationships. I thrive on the opportunity to engage with customers and share my knowledge, aligning perfectly with your requirement for someone who can interact with audience members at events.

Additionally, my role at Cricket Wireless as a Sales Associate has refined my organizational skills and ability to manage logistics. I have consistently met sales goals while ensuring a welcoming atmosphere for customers, which I believe is crucial for any marketing effort. My experience with photography and attention to detail further enable me to create compelling content, an essential aspect of the marketing responsibilities outlined in your job posting.

• Promoted from Patient to Advisor: Successfully transitioned from being a long-time patient to a Wellness Advisor, leveraging personal experience to provide authentic and empathetic customer service.
• Training and Development: Trained multiple new hires and receptionists, enhancing team performance and ensuring consistency in customer service and operational procedures.
• Customer Satisfaction: Achieved a high level of customer satisfaction, resulting in positive feedback and increased repeat business, which contributed to the dispensary’s overall success.
• Regulatory Compliance: Maintained compliance with all state regulations and internal policies, ensuring a safe and legally compliant environment for both customers and staff.
• Team Collaboration: Collaborated with team members to create a welcoming atmosphere, fostering a positive culture that encouraged open communication and teamwork.
• Inventory Management: Assisted in inventory management and organization, ensuring that the dispensary maintained optimal stock levels and that product displays were informative and visually appealing.
• Content Creation: Contributed to the development of marketing materials by participating in photos for the website and Instagram, enhancing the dispensary's online presence and providing a personal touch that helped attract new customers.
• Community Engagement: Actively participated in community events and outreach programs, strengthening the dispensary’s reputation and building relationships with local cannabis advocates.
• Adaptability: Demonstrated flexibility by stepping into various roles, including reception, to ensure smooth operations during peak times or staff shortages.