Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Marieleigh Santoyo

Phoenix,AZ

Summary

Committed Assistant General Manager, putting in the effort to drive meaningful results in the cannabis industry, supported by over 4 years of substantial expertise. Demonstrated a consistent track record in leadership, operational excellence, and driving revenue growth. Skilled in managing every aspect of daily operations while upholding the highest standards of customer service excellence. Skilled in team development, compliance management, and cultivating a positive workplace culture. Looking to bring my expertise to a dynamic organization that could benefit from a visionary leader to enhance performance and boost customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant General Manager

MedMen
Scottsdale, AZ
10.2022 - Current
  • Led all aspects of daily operations, including staff management, inventory control, and customer relations.
  • Conducted regular staff training sessions on product knowledge and customer service.
  • Led training sessions to educate staff on compliance requirements and the importance of adherence.
  • Ensured compliance with local and state regulations, staying current on industry trends and changes.
  • Conducted regular audits of discounts and promotions to ensure accuracy and compliance with company policies.
  • Investigated and addressed instances of non-compliance, taking necessary disciplinary actions when required.
  • Successfully preserved and uplifted company morale during challenging periods, fostering a positive work environment.

Sales Lead/Operations Lead

Zenleaf Dispensary
Chandler, AZ
04.2021 - 09.2022
  • Organized and maintained an up-to-date inventory of all cannabis products on display.
  • Maintained records related to sales for store management.
  • Followed and enforced company policies, rules and procedures to promote company goals and maintain safety.
  • Developed promotional materials such as flyers, signs, brochures to advertise specials or upcoming events related to cannabis products.
  • Demonstrated knowledge of applicable laws regarding sale of cannabis products in order to ensure compliance with regulations.
  • Prepared detailed reports summarizing daily transactions including total sales figures.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed cashier duties such as processing payments, issuing receipts, and counting back change.
  • Operated register, handled cash and processed credit card transactions.

Lead Leasing Consultant

ConAm
Mesa, AZ
10.2017 - 05.2020
  • Maintained accurate records of correspondence with and from tenants.
  • Received rent payments and tracked transactions in accounting software.
  • Managed day-to-day operations of the leasing office including staff scheduling.
  • Collaborated with legal teams when necessary to address eviction processes and ensure compliance with local regulations.
  • Conducted regular financial audits and reported to senior management on financial performance.
  • Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.

Education

Associate of Arts -

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ

Skills

  • Team Leadership: Proven ability to lead and motivate teams to achieve operational excellence
  • Cannabis Industry Knowledge: In-depth understanding of cannabis products, strains, and cannabis brands
  • Compliance: Track record of ensuring adherence to local and state regulations in the cannabis sector
  • Inventory Management: Expertise in managing cannabis product inventory efficiently
  • Team Development: Successful recruitment, training, and development of high-performing teams
  • Strategic Planning: Track record of developing and implementing successful business strategies

Certification

  • Facility Agent Card
  • Cannabis Training University Certification
  • HIPPA Compliance Certified
  • First Aid

Languages

Spanish
Native/ Bilingual
American Sign Language
Professional

References

References available upon request.

Timeline

Assistant General Manager

MedMen
10.2022 - Current

Sales Lead/Operations Lead

Zenleaf Dispensary
04.2021 - 09.2022

Lead Leasing Consultant

ConAm
10.2017 - 05.2020

Associate of Arts -

Maricopa Community Colleges - Estrella Mountain Community College

Similar Profiles

CREATE PROFILE
Marieleigh Santoyo