Michele Kuehl
Dublin
Summary
Accomplished professional with a proven track record in operational efficiency and team management, notably at Norwich Springs Health Campus. Excelled in enhancing patient service and safety, alongside boosting market presence and client retention at Mundare Cleaning Services, LLC. Skilled in coaching and mentoring, with a commitment to reliability and employee engagement, driving significant improvements in service delivery and business operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Legacy Lane Leader, CDP
Norwich Springs Health Campus
11.2023 - Current
- Provided excellent patient service, addressing concerns promptly and courteously.
- Assist families during transitions from home settings into memory care facilities by providing information about available services.
- Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
- Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
Co-Owner
Mundare Cleaning Services, LLC
01.2017 - 07.2022
- Increased market presence by formulating and executing long-term business strategies.
- Conducted regular financial analysis to guide investment decisions.
- Optimized budget allocations by reviewing expenditure and identifying cost-saving opportunities.
- Inspired team to exceed customer service expectations with regular feedback sessions.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
State Tested Nursing Assistant
Truman Pointe
11.2015 - 01.2017
- Recorded intake and output measurements, ensuring accurate data for patient care plans.
- Provided emotional support to patients and families, addressing concerns and facilitating communication with healthcare team.
- Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
- Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
Education
High School Diploma -
Hilliard Davidson High School
Hilliard, Ohio 06-2024
Skills
- Operational efficiency
- Team management
- Coaching and mentoring
- Employee engagement
- Reliability
Certification
- Home Health Aide (HHA) Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Dementia Practitioner (CDP)
Timeline
Legacy Lane Leader, CDP
Norwich Springs Health Campus
11.2023 - Current
Co-Owner
Mundare Cleaning Services, LLC
01.2017 - 07.2022
State Tested Nursing Assistant
Truman Pointe
11.2015 - 01.2017
- Home Health Aide (HHA) Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Dementia Practitioner (CDP)
High School Diploma -
Hilliard Davidson High School
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