Michele Le
Sacramento,CA
Summary
Motivated college business student with a diverse professional background as a production operator and barista in manufacturing and customer service. Known for being a quick learner, demonstrating the ability to rapidly grasp new concepts and adapt to evolving work requirements. Excellent history of working well with other team members and pitching in to help achieve team goals. Eager to apply academic knowledge and practical experience to make a meaningful impact in a dynamic business setting.
Overview
4
4
years of professional experience
Work History
PRODUCTION OPERATOR
Volt Workforce Solutions
Folsom, CA
12.2021 - 06.2023
- Maintained accurate logs and records of production output, quality control tests, and other related activities.
- Worked in a fast-paced environment with ability to organize/prioritize workload to meet demands.
- Reviewed customer complaints and identified potential sources of quality issues.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Performed cycle counts to identify discrepancies between actual and recorded quantities.
CASHIER AND BOBA TEA MAKER
Tea Culture
Elk Grove, CA
08.2021 - 01.2022
- Ability to work cooperatively with others and provide the highest level of customer service.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintain a clean and organized workspace, consistently delivering beverages in a timely manner.
- Monitored inventory levels of supplies and restocked when necessary.
CASHIER AND BOBA TEA MAKER
T4 Tea For U
Sacramento, California
07.2019 - 03.2020
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
Bachelor of Science - Business Administration: General Management
California State University Sacramento
Sacramento, CA05.2024
Associate of Science - Business Administration
Sacramento City College
05.2023
Skills
- Exceptional Customer Service
- Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams)
- Speedy and Efficient
- Time Management
- Attention to Detail
- Bilingual in English and Vietnamese
- Teamwork and Collaboration
- Typing 75 WPM
- Documentation Ability
- Multitasking
References
References available upon request.
Timeline
PRODUCTION OPERATOR
Volt Workforce Solutions
12.2021 - 06.2023
CASHIER AND BOBA TEA MAKER
Tea Culture
08.2021 - 01.2022
CASHIER AND BOBA TEA MAKER
T4 Tea For U
07.2019 - 03.2020
Bachelor of Science - Business Administration: General Management
California State University Sacramento
Associate of Science - Business Administration
Sacramento City College