Michele Lin
Lake Havasu City,AZ
Summary
Well-qualified City Council Representative versed in establishing and overseeing policies and budgets to strengthen government function and maintain smooth city operations. Research-oriented with focus on protecting city interests while revitalizing area with community-centered changes to governance and procedures. Expert communicator, planner and problem-solver.
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
City Councilwoman
Lake Havasu City
11.2014 - Current
- Established and interpreted rules governing council proceedings.
- Set policies and enforced fair and equitable application of ordinances.
- Reviewed, approved and managed budgets for annual operations and capital improvement projects.
- Represented more than 55,000 constituents and maintained positive community outreach.
- Alerted constituents of government actions and programs by way of newsletters, personal appearances at town meetings and individual meetings.
President
Lin's Little China Inc.
09.2000 - Current
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
- Actively listened to customers, handled concerns quickly
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Established and adjusted selling prices by monitoring costs, competition and supply and demand.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Maintained P&L and shouldered corporate fiscal responsibility
- Interviewed, supervised and motivated 100's of staff members to achieve optimal productivity
- Facilitated $ millions in annual business for 21+ years
Behavioral Health Technician
MIKID
Lake Havasu City / Bullhead City
08.2022 - 04.2023
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated on-site activities, support groups, and outings for clients.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Maintained patient records, documenting changes in patient condition.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
President/Owner
Lin's Little China II
Kingman, AZ
10.2017 - 03.2022
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Achieved under-budget and on-time project management to adhere to project goals.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.
- Supported project management team for optimal performance.
- Resolved issues and recommended actions based on production and compliance reports.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed day-to-day business operations.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
President/ Owner
Lin's Buffet
10.2014 - 07.2017
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Supported and supervised team of 30 professionals.
- Improved supply chain to reduce materials costs and optimize distribution.
- Supported project management team for optimal performance.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Facilitated over $ 3 million in annual business for 3+ years.
Education
BA - Psychology
Arizona State University, Lake Havasu City
Lake Havasu City, AZ12.2021
Associate of Arts - Liberal Arts And General Studies
Mohave Community College
Lake Havasu City04.2012
Skills
- Community Relations
- Budget approval
- Policy Development
- Public Relations
- Training & Development
- Planning and Coordination
- Computer skills
Additional Information
Human Service Experience & Community Outreach
Lake Havasu City Council member 2014-present
City Bi-monthly meetings, Tri-City council meetings quarterly, work sessions, community outreach, Town and City League Conventions,
Parks and Rec Board Council liaison 2015-2023 (accumulated 80+ hours)
AZ Cactus Ridge Girl Scout Leader 2017-present
(accumulated 50+ hours)
Celebrate Recovery Leader - Calvary Baptist Church 2019-present
Weekly meetings (accumulated 50+ hours)
Treasurer Stonecroft Christian Ministry local group Lake Havasu City, AZ 2017-2020
Monthly meetings (accumulated 50+ hours)
Board Member of CARES 2020- present
Non-Profit : Increasing local Capacity, Accessibility, Resources, Education and Support for children and families with special needs.
Monthly meetings (accumulated 20+ hours)
United Way River City Board Member 2021- present
Monthly meetings (accumulated 10+ hours)
Member of the Resource Alliance (Community outreach affiliation) 2021- present
Monthly meetings (accumulated 20+ hours)
Achieve 60 AZ, LHC Hub 2021- present
Attainment coalition: goal that 60 percent of adults in AZ achieve postsecondary education by 2030.
Monthly Meetings (accumulated 20+ hours)
K-2 Foundation Taste of Havasu participant 2006-present
WNEA (Women's Network exchange Arizona) member 2014-2020
Current Lake Havasu Balloon Fest Platinum Sponsor 10 plus years
Member of the Lake Havasu Women's Republicans Club 2014- present
Board Member of the nonprofit The Clothes Closet (Havasu HOPE) 2021-present
Lake Havasu Task Force Member with River City United Way 2023-present
Mohave County Quality of Life Court affiliate 2023-present
Certification
CPR
Level one Fingerprint Clearance Card
Timeline
Behavioral Health Technician
MIKID
08.2022 - 04.2023
President/Owner
Lin's Little China II
10.2017 - 03.2022
City Councilwoman
Lake Havasu City
11.2014 - Current
President/ Owner
Lin's Buffet
10.2014 - 07.2017
President
Lin's Little China Inc.
09.2000 - Current
BA - Psychology
Arizona State University, Lake Havasu City
Associate of Arts - Liberal Arts And General Studies
Mohave Community College