Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Michele McGrail

212 Maina Drive, Highlands,USA

Summary

Operations professional with extensive experience in driving business efficiency and productivity. Known for fostering team collaboration and achieving significant operational improvements. Highly reliable and adaptable to evolving business needs, excelling in strategic planning and process optimization.

Overview

17
17
years of professional experience

Work History

Shop Owner

Silver Tulip Florist
10.2021 - Current
  • Maintain accurate financial records, including sales reports, expense tracking, and budget management.
  • Develop loyal customer base by consistently delivering high-quality products and personalized service.
  • Manage inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Boost customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Collaborate with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Evaluate employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
  • Adapt business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop's overall success.
  • Improve profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity. Increased revenue by 50%.

Vice President, Design Operations

Ascena Retail Group
07.2020 - 03.2021

Company Overview: Ascena Retail Group, Inc. Is a national specialty retailer offering apparel, shoes, and accessories for women with collective brands including Ann Taylor, LOFT, Lou & Grey, Lane Bryant, and Cacique

  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior executives to develop strategic initiatives and long-term goals.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • Created succession plans to provide continuity of operations during leadership transitions.

Senior Director, Design Operations

Ascena Retail Group
04.2011 - 06.2020
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
  • Implemented cost-saving measures through effective resource allocation and budget management.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.

Director of Print, Color, & CAD

Ascena Retail Group
07.2008 - 03.2011
  • Established relationships with merchant partners around the world, consistently communicating with key stakeholders to ensure the proper collection and application of design insights
  • Purchased original and vintage designs and briefed the CAD team to represent digital designs in accordance with established brand specifications
  • Developed and implemented an in-house color library that was standardized within corporate guidelines
  • Spearheaded a variety of cost saving initiatives, including conducting negotiations with vendors to secure optimal pricing across the enterprise in addition to pioneering the use of 3D and PLM systems to reduce print and fabric usage
  • Contributed to the restructuring of floor space, working collaboratively with facility teams to establish a cohesive design environment
  • Conducted seasonal meetings with key stakeholders to establish goals and vision across a variety of color ways, designs, and materials

Education

Bachelor of Science - Textiles

Fashion Institute of Technology
New York, NY
05.1997

Skills

  • Operational excellence
  • Team leadership
  • Cost reduction
  • Marketing
  • Supply chain management
  • Process improvements
  • Strategic planning and execution
  • Organizational development
  • Customer service
  • Networking and partnerships

Accomplishments

  • Championed product development for a variety of brands under the Ascena Retail Group umbrella, serving as a trusted partner and project manager overseeing the development of design team structure, workflow, and growth initiatives throughout tenure.
  • Directed product development operations for seven distinct brands while assuming responsibility for multiple Vice President roles following an organizational restructure.
  • Researched and introduced 3D technology utilized by design teams, significantly reducing time, costs, and waste associated with sampling processes as a part of an enterprise-wide sustainability initiative.

Timeline

Shop Owner

Silver Tulip Florist
10.2021 - Current

Vice President, Design Operations

Ascena Retail Group
07.2020 - 03.2021

Senior Director, Design Operations

Ascena Retail Group
04.2011 - 06.2020

Director of Print, Color, & CAD

Ascena Retail Group
07.2008 - 03.2011

Bachelor of Science - Textiles

Fashion Institute of Technology
Michele McGrail