Michele Moore
Summary
- Results-driven, high-performing professional with solid years of progressive Accounts Receivable experience including cash applications is seeking a remote, senior level role in Credit and/or or Collections.
- Proven expertise in evaluating the financial status of prospective and existing customers to establish appropriate credit limits.
- Persuasive communication and negotiation skills, effectively reducing delinquent accounts while maintaining positive customer relationships.
- Committed to streamlining accounting processes and collaborating crossfunctionally with internal stakeholders to identify and eliminate barriers to reducing Days Sales Outstanding (DSO).
Overview
8
8
years of professional experience
Work History
Corporate Credit Analyst
EchoStar
02.2025 - Current
- Evaluation of credit applications for media sales, assessing risk for both prospective and existing customers.
- Analyze financial statements, D&B data, Experian reports, and other financial metrics to determine appropriate credit limits.
- Monitor credit lines monthly, ensuring compliance with internal credit policies and risk guidelines.
Billing and Collections Supervisor
Apex Systems
05.2023 - 12.2024
- Oversaw billing and collections activities to ensure the timely and accurate receipt of payments.
- Interviewed, hired, mentored, and developed a team of billing and collection analysts to drive Accounts Receivable performance and company growth.
- Collaborated with various internal operations teams to resolve billing discrepancies.
- Developed and executed collection strategies to reduce delinquencies and improve Days Sales Outstanding (DSO).
- Prepared monthly reports for management on credit exposure, unbilled invoices, and collection issues.
Senior Collector (B2B)
CoStar Group
05.2020 - 05.2023
- Proactively played a key role in maintaining a healthy cash flow by contacting past due clients for payment, resolving billing discrepancies, and ensuring timely customer payments.
- Successfully reduced delinquent balances by more than 25% within 6 months following a relationship focused approach.
- Escalated accounts to management when necessary for review and approval of outside collections agency placement.
- Assisted in implementing and improving automated collection tools and workflow to streamline and reduce DSO.
Maritime Collections Supervisor
CMA-CGM International
03.2018 - 01.2020
- Managed a team of six collectors responsible for reviewing and researching a high volume of collection transactions, identifying root causes, and placing calls to customers.
- High-level partnered with operations teams and customers to resolve short/over payments and unapplied cash.
- Prepared and processed account adjustments to ensure accuracy of financial records.
- Utilized advanced Excel skills for reconciliations and reporting.
Education
Master of Science - Accounting
Liberty University
Lynchburg, VASkills
- Cash flow management
- Collection process improvement
- High dollar collection portfolio management
- Organizational management
- KPI achievement
- Communication skills
- Team building skills
- Microsoft Excel (Intermediate, Pivot tables, V-lookups)
- AI learning and training
- SAP experience
- Oracle experience
- SaaS experience
- Cash application
- Lockbox experience
Websites
Timeline
Corporate Credit Analyst
EchoStar
02.2025 - Current
Billing and Collections Supervisor
Apex Systems
05.2023 - 12.2024
Senior Collector (B2B)
CoStar Group
05.2020 - 05.2023
Maritime Collections Supervisor
CMA-CGM International
03.2018 - 01.2020
Master of Science - Accounting
Liberty University