Michele Phelps

Reliable individual bringing 18 years of experience in healthcare environments. Maintains positive relationships with case managers and providers. Remains polished and calm under extreme stress. Dependable Utilization Review specialist promoting over 18 years of expertise in healthcare industry. Knowledgeable in admissions and stay reviews. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level patient access director position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Achieved accolades by completing lean projects with accuracy and efficiency.
• Collaborated with team of 20 in the development of extended recovery program.
• Documented and resolved denials which led to positive revenue outcomes.
• Achieved awards through effectively helping with streamlining and educating team with manufacturing user manuals for admitting team.