Michele Plummer
Petal,MS
Summary
Accomplished Lead Technical Writer at SpecTek, adept in quality management and compliance documentation. Proven track record in establishing documentation standards and mentoring teams. Expertise in DITA and XML authoring, coupled with a continuous improvement mindset, drives successful project outcomes and enhances document quality across the organization.
Overview
30
30
years of professional experience
Work History
Lead Technical Writer
SpecTek
Boise
08.2006 - Current
- Company Overview: a division of Micron Technology
- Develops and maintains Engineering specifications with SMEs in compliance to Micron quality standards
- Has established and implemented department documentation standards
- Works with internal customers to gather, define, and prioritize document requirements
- Supports quality management systems (QMS), copyright requirements, information security, and MT Group management
- Implements and regulates department SharePoint document repository
- Reviews and audits the validity of department’s external Engineering documents
- Maintains close business relationships with leadership and team members while identifying and satisfying document requirements
- Mentors other team members on developing and maintaining documentation
- A division of Micron Technology
Document Control Writer
SpecTek
Nampa
09.1998 - 08.2006
- Company Overview: a division of Micron Technology
- Developed and supported quality process documentation, including but not limited to: procedures, guidelines, and specifications
- Trained or mentored others on documentation requirements, standards, and tools
- Worked closely with auditor to clarify documentation information and records
- Performed documentation audits to validate procedures with current processes
- Created training certification documents and profiles
- Researched and developed ways to improve the quality management of document control processes
- Tested and evaluated documentation software
- A division of Micron Technology
AQL Auditor/Inspector
SpecTek
Nampa
03.1996 - 09.1998
- Company Overview: a division of Micron Technology
- Reviewed job responsibilities and Micron behaviors, identified areas to strengthen, and collaborated in creating performance goals and development plans
- Performed audits to check current processes for consistency
- Complied audit checklists, findings reports, and summaries for management to address any discrepancies
- Operated various testing equipment and visualed product for defects and functionality
- A division of Micron Technology
Education
A.S. - Quality Assurance
Wisconsin Indianhead Technical College
Rice Lake, WISkills
- Microsoft Office Suite
- Quality management
- Compliance documentation
- Subject matter expertise
- Project management
- Editing and proofreading mastery
- Instructional design principles
- Continuous improvement mindset
- Version control
- Content optimization
- DITA and XML authoring
- Adobe Creative Suite
- Document and presentation design
- Email and calendar management
- Visual communication tools
Computer Skills
Word, PowerPoint, Outlook, Excel, Visio, SharePoint, Adobe Acrobat, Adobe FrameMaker, Adobe Illustrator, Adobe Creative Suite, XML
References
References available upon request.
Timeline
Lead Technical Writer
SpecTek
08.2006 - Current
Document Control Writer
SpecTek
09.1998 - 08.2006
AQL Auditor/Inspector
SpecTek
03.1996 - 09.1998
A.S. - Quality Assurance
Wisconsin Indianhead Technical College
Similar Profiles
AMITKUMAR T ACHARYAAMITKUMAR T ACHARYA
Technical Head at Spectek Instruments Private LimitedTechnical Head at Spectek Instruments Private Limited
Imesia CollinsImesia Collins
Driver at Amazon FlexDriver at Amazon Flex
Derek BladesDerek Blades
Licensed Practical Nurse at Bedford Care Center HattiesburgLicensed Practical Nurse at Bedford Care Center Hattiesburg
TYLER HARRELLTYLER HARRELL
Sort Manager at FedEx GroundSort Manager at FedEx Ground
Landry ThompsonLandry Thompson
Clerical Worker at Pure BarreClerical Worker at Pure Barre