Michele Pokorny
Plano,Texas
Summary
Dynamic professional with a proven track record in event planning and office management at Merck & Co., Inc. Known for exceptional communication and organizational skills, I foster positive relationships while ensuring client satisfaction. Reliable and adaptable, I streamline operations and maintain confidentiality, enhancing overall efficiency in fast-paced environments.
Overview
36
36
years of professional experience
Work History
Family Manager
Self
06.2004 - Current
- Manage finances effectively with budgeting and expense tracking to achieve financial goals.
- Established routines within the household that promote consistency in daily living while allowing flexibility when needed.
- Maintain a clean and organized household for improved efficiency and stress reduction.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
- Manage medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
- Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
- Developed strong relationships with educators and healthcare providers for optimal support of family members.
- Attend to the emotional well-being of each family member, providing support during challenges and celebrating accomplishments.
- Coordinate social events and gatherings for extended family members to maintain strong connections within the larger family network.
- Oversee home maintenance tasks, collaborating with contractors on repairs and renovations as necessary.
- Assisted children in their academic growth with dedicated homework help sessions and tutoring when needed.
- Coordinated family vacations that balanced relaxation and adventure, creating lasting memories.
- Enhanced family nutrition and health by planning and preparing balanced meals.
- Resolved conflicts among siblings with empathy and effective communication strategies.
- Organized charitable activities, teaching children value of giving back to community.
- Encouraged physical fitness through family sports and outdoor activities.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Taught children basic life skills, manners and personal hygiene.
- Coordinated playdates and outings to meet children's physical and social needs.
Professional Ice Skating Instructor
Wissahickon Ice Skating Club
08.1989 - Current
- Analyzed moves of skaters to explain correct and incorrect techniques.
- Evaluated students to match skill levels with appropriate classes.
- Improved skaters jumping, spin, twist and turn techniques with consistent coaching and demonstrations.
- Evaluated athletes' strengths and weaknesses to improve techniques to prepare for competitions.
- Gave on and off ice training to help aid athletes in proper stretching and training regimens.
- Enhanced student performance by designing and implementing customized lesson plans tailored to individual needs.
- Developed strong relationships with clients by providing exceptional customer service and addressing specific concerns or goals.
- Promoted a safe and supportive learning environment, emphasizing proper technique and injury prevention.
- Introduced students to principles of figure skating.
- Adjusted coaching techniques to highlight strengths and weaknesses of each individual athlete.
Volunteer
Various Non-Profit Organizations
05.2019 - 04.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Completed tasks such as sorting and packaging food items and necessities to help people in need.
Event Planning Assistant
Merck & Co., Inc.
01.2000 - 06.2004
- Facilitated seamless communication between all parties involved in an event, ensuring everyone was well-informed throughout the planning process.
- Streamlined the event planning process, effectively coordinating with vendors and clients to ensure smooth execution.
- Maintained a high level of professionalism and composure in stressful situations, effectively troubleshooting issues as they arose.
- Ensured client satisfaction by customizing each event plan according to their unique preferences and requirements.
- Coordinated travel and accommodations for event attendees.
- Coordinated transportation and parking arrangements for guests and vendors.
Executive Assistant
Merck & Co., Inc
09.1995 - 06.2004
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Took notes and dictation at meetings.
- Fostered positive work environment, organizing team-building activities and events.
Office Manager
Bassman & Associates
03.1991 - 09.1995
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Education
Lansdale Catholic
Bachelor of Science - Psychology
Gwynedd Mercy University
Gwynedd Valley, PA08-2004
BBA - Business Administration And Management
Lansdale School of Business
Lansdale06-1991
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Timeline
Volunteer
Various Non-Profit Organizations
05.2019 - 04.2025
Family Manager
Self
06.2004 - Current
Event Planning Assistant
Merck & Co., Inc.
01.2000 - 06.2004
Executive Assistant
Merck & Co., Inc
09.1995 - 06.2004
Office Manager
Bassman & Associates
03.1991 - 09.1995
Professional Ice Skating Instructor
Wissahickon Ice Skating Club
08.1989 - Current
Lansdale Catholic
Bachelor of Science - Psychology
Gwynedd Mercy University
BBA - Business Administration And Management
Lansdale School of Business
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