Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michele Presciano

Ponte Vedra Beach,FL

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

26
26
years of professional experience

Work History

Health and Fitness Coach Specialist

Amazing Explorers Academy
09.2025 - Current
  • Developed personalized sport and fitness classes tailored to age group.
  • Building a curriculum to help kids progress through the year. Working on skill development , learn to work has a team, learn to make good choices. Fostering motivation among participants.
  • Implemented nutrition advice alongside fitness training to enhance overall wellness of participants.

Coach and trainer

Amazing Athletes
01.2022 - Current
  • Company Overview: Amazing Athletes is an enrichment program offered in pre schools and elementary schools.
  • Physical Education Coach: Teach sports fundamentals of different sports.
  • High energy Level, able to adapt to different age groups, ability to bring kids together and transform a curriculum into a fun class.
  • A curriculum is given each week, and it is the coach's responsibility to deliver the curriculum in a fun and educative way.
  • Sales: Selling the program, finding different schools to carry our program, demos.
  • Amazing Athletes is an enrichment program offered in pre schools and elementary schools.

Lead Coach

STRIDE
01.2021 - 01.2023
  • Company Overview: Indoor running Studio
  • Responsible for seeking, hiring and developing new coaches.
  • Scheduling, attending weekly calls to work on strategic ways to increase membership base, increasing social media traffic.
  • Membership sales: Responsible for collecting lead generation, making calls to new prospects, and working closely with managers to increase sales.
  • Run Coach: Coaching and teaching a class for 25 people, motivating, encouraging, high energy, positive and inspiring.
  • Indoor running Studio

Product specialist, Educator, Product Presenter, Facilitator

The LINCOLN MOTOR COMPANY
01.2010 - 08.2024
  • Company Overview: Automotive
  • Educating the customer about the products, and increasing the public's knowledge of the brand.
  • Being an expert in fully knowing the products and providing guidance to getting the customer from problem to solution to satisfaction.
  • Ensure the continued growth of the product for the company.
  • Ensure the customer is getting a unique delivering experience.
  • Works with sales staffers to ensure customer satisfaction by interacting directly with customers to improve the product and understand the customers needs and the product's future direction.
  • Provide solutions to the customer to fulfill his promotional needs in an effective and timely manner.
  • Product training at Ford facility every year.
  • Be involved and actively participate in the company's marketing and sales strategies, sales training, hospitality customer service training.
  • Do walk around for new vehicle acquisition with customers.
  • Answer all questions customers might have.
  • Make sure the customer understands everything related to the vehicle.
  • Tour new vehicles around the country.
  • Visit pre-screened customers and explain in detail what the automobile has to offer.
  • Provide a luxurious delivery experience and create a special connection with potential buyers.
  • Presenting, Public Speaking and Facilitating products in press conferences, auto-shows and various promotional events and trade-shows.
  • Showing product knowledge, enthusiasm, good communication skills and confidence is key.
  • Connect to the audience, be convincing, and share the passion with the customers.
  • Collect potential Leads and buyers by being involved in the activities inside and outside the company to help plan the introduction of the products in the market so that more people tend to buy them.
  • Automotive

Health Coach and Brand Awareness Ambassador

GAT, World Health Products, LLC.
01.2011 - 01.2015
  • Educate potential customers with full representation of our line of products and quickly qualify for a sales opportunity.
  • Workshops and Public Speaking.
  • Help raise brand awareness and increase sales.
  • Attend various health and fitness events and promote the Brand in a professional way.

FLIGHT ATTENDANT

AIR CANADA
01.2007 - 01.2010
  • Ensure the emergency equipment is working, greet passengers as they board the aircraft and assist if needed.
  • Be able to respond quickly to any medical emergency, or aircraft emergency.
  • Be able to communicate with the pilot, provide customer care and great service.

Kinesiologist/ personal trainer

Mansfield Health Club
01.2000 - 01.2010
  • Responsible for building my own clientele, focusing on my clients goals and health.
  • Interact with health professionals (physical therapist, doctors, chiropractors...).
  • Rehabilitation: working with a physiotherapist, designing training programs for post surgery, pre surgery, post injuries.
  • Functional, training, strength and conditioning training.
  • Weight loss challenges, bootcamps, body transformation, contest prep, nutrition and diet.
  • Sales, customer service.

Spa manager

Spa Diva
01.2000 - 01.2006
  • Company Overview: Luxurious Montreal spa
  • Ensure the guests have a wonderful and unique experience and customer satisfaction.
  • Responsible for building and maintaining a healthy business with high customer satisfaction and creative innovation.
  • Responsible for continuous staff education, product sales and human resources.
  • Coordinate with the managing director to plan events and create advanced training opportunities.
  • Supervising general shop maintenance staff, maintaining the establishment and stocking product.
  • Responsible for recruitment and choosing the right people for the team and the right products for the customers.
  • Ensuring staff know the expectations and standards of the company and deliver the treatment as expected by the customer by making sure they have an ultimate unique pampering experience.
  • Sales.
  • Luxurious Montreal spa

Education

Certification - Buisness of Personal Training

ISSA. International Sport And Science Association
Remote
04-2019

Bachelor of Science - Kinesiology

Universite Du Quebec A Montreal
Montreal, Canada
04-1998

Skills

  • Customer service
  • Problem-solving
  • Active listening
  • Adaptability and flexibility
  • Customer relations

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Health and Fitness Coach Specialist

Amazing Explorers Academy
09.2025 - Current

Coach and trainer

Amazing Athletes
01.2022 - Current

Lead Coach

STRIDE
01.2021 - 01.2023

Health Coach and Brand Awareness Ambassador

GAT, World Health Products, LLC.
01.2011 - 01.2015

Product specialist, Educator, Product Presenter, Facilitator

The LINCOLN MOTOR COMPANY
01.2010 - 08.2024

FLIGHT ATTENDANT

AIR CANADA
01.2007 - 01.2010

Kinesiologist/ personal trainer

Mansfield Health Club
01.2000 - 01.2010

Spa manager

Spa Diva
01.2000 - 01.2006

Certification - Buisness of Personal Training

ISSA. International Sport And Science Association

Bachelor of Science - Kinesiology

Universite Du Quebec A Montreal

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Michele Presciano